Payroll Specialist

About the role

South Park, Charlotte, NC (in office 4 days a week). Amwins Group, Inc. is conducting a candidate search for a Payroll Specialist for our offices located in South Park Charlotte, NC. Amwins is the largest wholesale brokerage and group insurance administrator in the US with annual premiums placed more than $40B. We are privately held with the employees owning the majority stake. We have over 63 operating companies across 5 divisions, over 175+ locations around the world, and 7.5k employees. Amwins has expertise across a diversified mix of property, casualty, and group benefits products, and offers value-added services to support these products, including product development, underwriting, premium and claims administration, and actuarial services.

Position Summary: The Payroll Specialist is responsible for the processing and completion of weekly/semi payroll duties and supporting the Senior Payroll Analysts on the team. The position requires a good working knowledge of payroll best practices and good knowledge of federal and state regulations.

Responsibilities

• Maintain timely, accurate, compliant, and confidential payroll processes
• Maintain compliance with company policies, and applicable local, state, and federal laws
• Accountable for maintaining integrity of employee data in the Payroll system
• Support the payroll team with weekly payroll processing
• Review timesheets and attendance records and correct inaccuracies
• Prepare for and process payroll with accuracy
• Prepare payroll records for weekly terminations
• Ensuring all reports payroll reports are run, logged and saved accordingly
• May be asked to support SM processing as needed
• General duties as assigned

Qualifications

• 1- 2 years’ work experience in multi-state payroll
• Effective verbal, written and interpersonal communication skills
• Demonstrated organizational abilities
• Must be proficient with Excel: pivot tables and v-lookups
• Professional with the ability to handle sensitive and confidential information
• Ability to interact with employees at all levels of the company in a professional and courteous manner
• Understanding of multi state payroll taxes

Skills

• Employee Engagement: Recognize and reward hard work to build motivation and trust; Emphasize continuous growth, ambition, and team-focused determination; Use the payroll process as a symbol of organizational commitment to employee well‑being.
• Collaboration: Engage with all stakeholders including Payroll Operations, Payroll Tax, Process Improvement, HR, HRIS, and ADP; Align efforts to achieve shared goals and collective success; Value cross‑functional teamwork as essential to project outcomes.
• Trust: Foster transparency through clear communication of payroll policies, deductions, and benefits; Address payroll‑related inquiries promptly and accurately; Strengthen trust with self‑service access and consistent information sharing.
• Security: Ensure job stability and protection against sudden external changes; Provide clear roles, workplace safeguards, and continuous development opportunities; Support long‑term career relevance through upskilling and adaptability.
• Accountability & Responsibility: Own your responsibilities, deadlines, and results; Communicating early and openly – silence is not an option; Be dependable and follow through consistently.
• Professionalism: Communicate respectfully, clearly, and constructively at all times; Be punctual, well‑prepared, and detail oriented; Represent both yourself and the team with integrity and professionalism.
• Emotional Intelligence: Respond with thoughtfulness rather than reactivity; Show empathy and consider others’ perspectives; Welcome feedback as an opportunity for growth.
• Active Listening: Be present—listen fully before responding; Ask clarifying questions to ensure understanding; Apply shared information to avoid redundancy.
• Initiative: Proactively identify and act on opportunities for improvement; Bring forward ideas and solutions without waiting to be asked; Stay informed on industry trends and apply them to enhance processes.

Schedule

In office 4 days a week.