Payroll Resource

About the role

The primary purpose of your job position is to represent the payroll service center as a Payroll Resource/Specialist by providing support, guidance and effective communication to assigned portfolio of field operations Executive Directors (or their delegates) and HR and Payroll Representatives. You will oversee and support payroll functions for a portfolio of assigned affiliated companies – companies may encompass multiple states in a variety of skilled nursing and assisted living markets.

Responsibilities

• Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives.
• Oversee/Support payroll functions for a portfolio of assigned affiliated companies. Companies may encompass multiple states in a variety of skilled nursing and assisted living markets.
• Develop relationships and foster ongoing partnerships with key stakeholders across operations field leadership, HR, Benefits, Payroll, IT/Systems within portfolio of assigned companies.
• Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures.
• Coordinates related HR and Benefits customer service with respective service center teams
• Aids, researches and provides guidance with field Payroll Representatives for customer service questions/issues regarding timecards, payroll statements, tax elections, payment elections and annual tax documents.
• Coordinates/gathers operational field driven requirements for shift differentials and incentive pay programs. Partners with Payroll Manager, Payroll Team Lead and IT/Systems to implement requested changes.
• Aids and provides guidance on standard and ad hoc payroll reporting to field operations staff.

Qualifications

• Associates degree or higher preferred.
• Must have as a minimum of 1+ years’ experience in supporting payroll and/or payroll processing.
• Must be able to manage multiple priorities and effectively multi-task on a daily basis.
• Must be able to work in a payroll environment with constant timelines and deadlines.
• Workday Payroll and Time Tracking experience is highly preferred.
• Previous customer service experience for a large employer is a plus.
• Proficient with MS Word and MS Excel.
• Possess the ability to examine and verify payroll documents and reports.
• Prepare payroll reports and other records in a systematic, neat, and legible manner.

Additional Information

• Pre-employment criminal background screening required.