Payroll Processing Analyst

AspireHR, founded in 1998, is a woman-owned, US-based SAP HR and SAP SuccessFactors Gold Partner. We help HR organizations across North America implement best-in-class HCXM (Human Capital Experience Management) solutions through a mix of services, software, and long-term managed service agreements. Our focus is on delivering cost-effective, innovative HCXM technologies with excellent customer service, prioritizing an "Employees First" approach.

About the role

We are expanding our Managed Services Team to include a Payroll Processing Analyst. In this role, you will work with the latest payroll technologies, support multiple clients’ payroll processing, and contribute to the growth of our AMS & BPO practice. Reporting to the Payroll Processing Manager, you’ll handle payroll processing, tax reporting, audits, and client support via calls, emails, and cases.

Responsibilities

• Prepare, process, oversee, and audit bi-weekly and semi-monthly payrolls for multiple clients.
• Support client payroll inquiries via calls, emails, and cases.
• Review and ensure accuracy of timecards, deductions, and health insurance.
• Complete employer/employee requests and changes promptly, including issue resolution.
• Create, run, and distribute detailed reports (e.g., leave balances, overtime, retirement contributions).
• Reconcile monthly general ledger accounts related to payroll, including payroll tax, workers’ compensation, 401(k), and garnishments.
• Update payroll, system, and training manuals to ensure accuracy.
• Prepare monthly workers’ compensation reports in compliance with client scope of work.
• Prepare quarterly and annual payroll reports for federal and state authorities.
• Reconcile quarterly and annual payroll general ledger tax accounts.
• Reconcile all payroll general ledger accounts.
• Participate in Workers’ Compensation and Payroll Audits as needed.
• Process fiscal year-end reports and reconcile W-2 information for accuracy.
• Review payroll transactions to ensure accurate posting to the General Ledger.
• Document and update procedures to maximize efficiency.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Demonstrable experience in payroll processing (SAP ECP preferred).
• Customer service experience with the ability to resolve issues and create positive outcomes.
• Strong analytical and problem-solving skills, with the ability to formulate and communicate recommendations.
• Self-starter with a willingness to learn new areas and technologies.
• Collaborative and positive attitude with strong interpersonal skills.
• High integrity and trustworthiness.
• Strong written and verbal communication skills.
• Availability to work nights and weekends occasionally.

Culture

AspireHR fosters an authentic, customer-centric culture where employees bring their whole selves to work. We prioritize inspiration, passion, and high learning agility, empowering employees to make decisions and simplify processes. Integrity and a servant-leader mentality are core to our values, with a focus on putting employees first to drive exceptional performance.