Payroll Manager

Position Summary

NeighborHealth is seeking an experienced Payroll Manager to lead and oversee our payroll function, ensuring the accurate, timely, and compliant administration of payroll for approximately 1,400 employees across multiple states.

What You'll Do

• Manage and oversee bi-weekly payroll processing for all employees, ensuring accuracy, timeliness, and compliance with wage and hour laws and multi-state payroll requirements.

• Review and approve payroll inputs including timekeeping data, earnings, deductions, garnishments, retroactive adjustments, and off-cycle payments.

• Ensure accurate maintenance of employee payroll records, including new hires, terminations, job changes, and compensation updates.

• Oversee paid time off (PTO), leave accruals, and state-mandated leave programs, ensuring balances and payments are correct for exempt and non-exempt staff.

• Ensure compliance with all federal, state, and local payroll tax regulations, wage and hour laws, and reporting requirements.

• Serve as primary liaison with third-party payroll tax administrators and government agencies, resolving discrepancies and ensuring timely filings and payments.

• Oversee preparation, reconciliation, and distribution of year-end tax documents (W-2s) and resolve employee inquiries.

• Prepare and submit quarterly and annual payroll tax filings and support external audits.

• Oversee the accurate calculation, reconciliation, and transmission of employee and employer contributions for retirement plans (e.g., 401(k), 403(b)), including loans and employer match.

• Coordinate year-end census data, compliance reporting, and audit support with plan administrators and auditors.

• Partner with Human Resources and Benefits to ensure payroll deductions align with benefit elections and eligibility.

• Reconcile payroll-related general ledger accounts on a monthly basis and support accurate posting to the general ledger.

• Prepare payroll journal entries and supporting schedules for Finance and Accounting.

• Aid in payroll budgeting, position control, and variance analysis as requested.

• Serve as the functional owner and subject matter expert for Workday Payroll and Workday Time Tracking.

• Lead payroll system enhancements, upgrades, integrations, testing efforts, and Workday releases.

• Develop, document, and maintain payroll policies, procedures, and internal controls.

• Identify opportunities for automation, efficiency, and risk reduction; implement best practices and continuous improvements.

• Supervise, train, and develop payroll staff, including performance management, coaching, and professional development.

• Partner closely with Human Resources, Benefits, Finance, and HRIS to ensure seamless data flow, system optimization, and strong cross-functional collaboration.

• Provide exceptional customer service to employees by resolving payroll-related inquiries promptly and professionally.

What You’ll Bring

• Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field; equivalent combination of education and experience may be considered.

• 7-10 years of progressive payroll experience.

• 1-3 years of payroll supervisory experience.

• Experience managing multi-state payroll in a complex organization, preferably within healthcare, nonprofit, or another highly regulated environment.

• Hands-on experience with Workday Payroll, Workday Time Tracking, payroll system implementations, upgrades, or integrations.

• Strong knowledge of federal and state payroll tax regulations, wage and hour laws, payroll compliance, and reporting requirements.

• Experience managing payroll audits, year-end processing, tax filings, retirement plan contributions, reconciliations, and payroll-related reporting.

• Advanced Excel and analytical skills, including payroll reconciliations, reporting, and problem-solving.

• Strong leadership, coaching, and employee development skills with experience supervising payroll staff.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across Human Resources, Benefits, Finance, HRIS, and external partners.

• Exceptional attention to detail, organizational skills, and commitment to accuracy.

• Ability to manage confidential information with professionalism, integrity, and discretion.

• Ability to prioritize competing deadlines and thrive in a fast-paced environment while delivering exceptional customer service.