Payroll Lead, North America

About the role

The Payroll Leader – North America is accountable for the end-to-end delivery of accurate, timely, and compliant payroll services across the US and Canada, covering Payroll, Time & Attendance, and Benefits Administration. As a key member of the Global People Support Center, this role ensures operational excellence, robust internal controls, and superior employee experience, while leading and developing a high-performing team of specialists.

Responsibilities

• PAYROLL OPERATIONS AND SERVICE DELIVERY
  • Lead the end-to-end payroll process for all US (multi-state) and Canadian (multi-province) employees, ensuring accurate, timely, and compliant payroll cycles.
    • Oversee payroll processing through ADP GlobalView and ADP Celergo, including system configuration, data integrity, vendor management, and continuous process optimization.
      • Ensure compliance with federal, state, provincial, and local tax and social security regulations, including IRS, SSA, CRA, Revenu Québec, and state/provincial labor and tax authorities.
        • Manage year-end processes (W-2, T4, RL-1, 1099, ACA reporting, etc.), audits, reconciliations, and statutory filings.
          • Lead Executive Payroll with the highest level of attention, confidentiality, and effectiveness, including handling of equity, deferred compensation, expatriate, and complex compensation arrangements.
            • Partner with Finance on GL reconciliations, payroll accounting, accruals, and audit support (internal and external).
              • Maintain and continuously improve internal controls (SOX compliance), documented SOPs, and risk mitigation frameworks.