Payroll Director

About the role

The Payroll Director will lead enterprise-wide payroll operations, ensuring accurate and timely processing across multiple payroll cycles, while also driving optimization and continuous improvement of payroll processes following recent Oracle system implementation.

Responsibilities

• Lead enterprise-wide payroll operations, ensuring accurate and timely processing across multiple payroll cycles (including outsourced/managed service components)
• Oversee day-to-day payroll processing, including SLA adherence, issue resolution, and ticket management workflows
• Drive optimization and continuous improvement of payroll processes following recent Oracle system implementation
• Partner cross-functionally with Finance, People Services, and external vendors to support payroll-related initiatives and process alignment
• Lead key payroll transformation initiatives, including transitioning select processes (e.g., year-end/W-2 activities) from outsourced to in-house
• Ensure compliance with federal, state, and local payroll regulations, as well as internal policies and audit requirements
• Support and influence payroll-related policy development, governance, and enterprise-wide standardization efforts
• Provide leadership and direction to payroll management staff, including coaching, performance management, and team development
• Collaborate on enterprise initiatives such as provider pay process improvements and system enhancements
• Monitor payroll operations performance, identify gaps, and implement solutions to improve efficiency, accuracy, and scalability
• Serve as a key liaison between internal stakeholders and external payroll service providers

Requirements

• Required: Bachelor's degree in a business, accounting, finance, or related field
• Preferred: 9+ years of progressive payroll experience in a complex, multi-state environment
• Additional qualifications: 5+ years of leadership experience, including managing managers or large teams; deep knowledge of payroll regulations, compliance, and multi-state payroll practices; experience leading or supporting payroll system implementations, integrations, or transformations; strong operational leadership skills with the ability to manage both day-to-day execution and process improvement initiatives; proven ability to work cross-functionally and influence stakeholders across Finance, HR, and operations; excellent communication skills with the ability to present complex information to leadership

Qualifications

• Preferred: Experience with Oracle payroll systems or similar enterprise platforms
• Preferred: Background in healthcare or similarly complex, regulated environments
• PREFERRED: Certified Payroll Professional (CPP) designation
• PREFERRED: Experience bringing outsourced payroll functions in-house or optimizing shared services models

Skills

• Strong operational leadership skills
• Excellent communication skills
• Ability to work cross-functionally and influence stakeholders

Benefits

Comprehensive benefits package including multiple levels of medical, dental and vision coverage, financial protection & PTO, higher education and certification tuition assistance, loan assistance, 401(k) retirement package and company match, employee well-being programs, and professional development opportunities.