Payroll Coordinator | Coordonnateur(trice) de la paie

WELL Health is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. WELL has built an innovative practitioner enablement platform that includes comprehensive end-to-end practice management tools, virtual care, digital patient engagement capabilities, Electronic Medical Records (EMR), Revenue Cycle Management (RCM), and data protection services. WELL uses this platform to power healthcare practitioners both inside and outside its own omni-channel patient services offerings. WELL owns and operates Canada's largest network of outpatient medical clinics and is a leading provider of multi-national, multi-disciplinary telehealth services. WELL is publicly traded on the Toronto Stock Exchange under the symbol "WELL".

About the role

WELL Health Technologies is seeking a detail-oriented and service-focused Payroll Coordinator to support payroll operations for Quebec (QC). This role is responsible for processing accurate and timely payroll while ensuring compliance with Canadian payroll legislation and company policies. The ideal candidate is bilingual in English and French, has strong communication and organizational skills, and thrives in a collaborative, fast-paced environment. This position requires a high level of professionalism, confidentiality, and commitment to delivering excellent employee support.

Responsibilities

• Process end-to-end payroll for QC employees accurately and on time
• Manage onboarding activities for new hires, including payroll setup, employee documentation, and system entries
• Maintain payroll records, employee data, and supporting documentation with a high degree of accuracy and confidentiality
• Ensure compliance with federal and provincial payroll legislation, including statutory deductions, remittances, and reporting requirements
• Prepare payroll journal entries and support payroll reconciliations, reporting, and payroll-related journal entries
• Respond to payroll-related inquiries from employees and leaders in both English and French in a professional and timely manner with exceptional customer service
• Collaborate closely with HR and Finance teams to ensure seamless payroll operations and issue resolution
• Support HRIS implementation activities for QC-based companies including system transitions to ADP
• Support French-language communications with Quebec members
• Assist with payroll audits and support internal and external compliance requirements
• Support year-end activities including T4 and RL-1 preparation
• Identify payroll discrepancies and resolve issues with strong attention to detail
• Support continuous improvement initiatives to enhance payroll process efficiency and employee experience
• Assist with additional payroll-related duties and special projects as assigned

Requirements

• Payroll Compliance Practitioner (PCP) designation is preferred
• 5+ years of payroll and HR experience, preferably in a multi-provincial environment
• Fluency in both English and French is required
• Strong verbal and written communication skills with a customer-service mindset
• Strong knowledge of Quebec payroll legislation and payroll and HR best practices (mandatory)
• Experience with ADP or similar payroll systems is considered an asset
• Strong Excel and data management skills
• High level of accuracy, confidentiality, and attention to detail
• Strong organizational and time management skills with the ability to manage multiple priorities
• Collaborative, proactive, and solution-oriented approach to work

Pay

Competitive salary range of $60,000 – $75,000 CAD based on experience.