Payroll Clerk

About the role

The Payroll Clerk performs a customer service role for the employees at Costco Travel, responsible for answering employee and management questions about payroll, policies, FMLA/LOA, job postings, and other questions in person, over the telephone, and through email. The expected schedule for this position is 8:30 a.m. to 5:00 p.m.

Responsibilities

• Provides prompt, courteous customer service at all times.
• Assists employees with payroll, personnel, and benefit questions or concerns.
• Processes new employee information and updates existing records in the payroll system.
• Processes reports, including review reminders for management and payroll, turnover, and forecasting for senior management.
• Assists with administering leaves, return to work, and workers’ compensation for Costco Travel.
• Engages in a large volume of communication with employees, both verbally in person or over the phone and through email.
• Coordinates or assists with new hire onboarding activities, including new hire orientation.
• Facilitates several projects simultaneously.
• Publishes job postings to the Costco Travel Intranet sites and physically posts them at Costco Travel.
• Ensures proper disposal of potentially hazardous materials.
• Regular and reliable workplace attendance at your assigned location.

Requirements

• Basic to intermediate experience with Excel.
• General understanding of Costco’s Pay Policies, Leaves of Absence, Workers’ Compensation, and Employee Agreement.
• Ability to maintain accuracy with attention to detail in a fast-paced work environment with constantly changing priorities.
• Proven ability to maintain confidentiality.
• Excellent verbal and written communication.
• Displays exceptional organizational and time-management skills.
• Dependable, self-motivated with the ability to remain calm in stressful situations.
• Ability to interact well with all departments and levels of management.
• Ability to remain professional when working with sensitive situations.

Qualifications

• Payroll/Admin experience preferred.
• Ability to recognize issues/problems and proactively seek solutions.
• High School Diploma or GED preferred.

Other Conditions

Management will review the Job Analysis for this position prior to a job offer.