Payroll Benefits Specialist

What You'll Work On

• Support weekly and/or biweekly payroll processing in Paycom, including hours, deductions, bonuses, prevailing wage supplements, allowances, reimbursements, and other earning or deduction codes.
• Validate payroll and time data across Paycom, Assignar, Acumatica, and related reporting tools to identify discrepancies before payroll is finalized.
• Research and resolve payroll exceptions, missing data, duplicate amounts, incorrect earning codes, and other issues that may impact pay accuracy.
• Support payroll-related system and process changes, including new earning codes, data sets, import files, integrations, and workflow updates.
• Partner with Finance, Operations, IT, systems SMEs, and field leaders to understand source data issues, escalation paths, and payroll-related impacts.
• Respond to employee and manager payroll questions with timely, accurate, and professional support.
• Support day-to-day benefits administration, including enrollments, terminations, qualifying life events, open enrollment changes, benefits questions, eligibility reviews, and documentation management.
• Reconcile benefits deductions between payroll, carrier invoices, and enrollment reports, documenting variances and follow-up actions.
• Maintain accurate payroll, benefits, and employee records in Paycom and related systems.
• Assist with payroll audits, benefits audits, reporting, reconciliations, and ad hoc data requests.
• Create and maintain checklists, process notes, and workflow documentation as tools, policies, and procedures change.
• Identify recurring issues and recommend practical improvements to improve payroll accuracy, employee support, and process consistency.
• Handle sensitive employee, payroll, benefits, and personnel information with confidentiality and professionalism.

What Success Looks Like in the First 12 Months

• Payroll is processed accurately and on time, with strong attention to detail and clear escalation of issues before deadlines are at risk.
• Payroll, timekeeping, allowance, reimbursement, and benefits data are validated consistently across systems before downstream errors occur.
• The Specialist is viewed as a reliable point of contact for routine payroll and benefits questions by employees, managers, Finance, Operations, and systems partners.
• Recurring payroll, benefits, and data issues are documented, tracked, and used to improve checklists, training, and process consistency.
• Benefits deduction reconciliations are completed by deadline with documented variances and follow-up actions.
• System or process changes are handled with urgency, accuracy, and practical communication to the right stakeholders.
• The role contributes to stronger payroll operations by helping create structure in areas where documentation or process ownership is still developing.

Qualifications

• 3+ years of payroll, payroll operations, benefits administration, HRIS, accounting operations, or related data-processing experience.
• Experience working with payroll, HRIS, ERP, timekeeping, accounting, or workforce management systems.
• Strong Excel skills, including filtering, sorting, lookups, data comparison, reconciliation, and error identification.
• Demonstrated ability to validate data across multiple sources and identify discrepancies before they create downstream issues.
• Comfortable working in a fast-changing environment where processes, systems, codes, and policies may change with short notice.
• Strong problem-solving skills with the ability to investigate issues independently before escalating.
• Ability to manage deadline-driven work, especially during payroll processing days.
• Strong written and verbal communication skills with employees, managers, Finance, Operations, IT, and system SMEs.
• High attention to detail and accuracy, especially with employee pay, deductions, allowances, reimbursements, and sensitive HR data.
• Ability to handle confidential information with professionalism and discretion.
• Customer-service mindset with the ability to support both hourly and salaried employees calmly and respectfully.

Preferred Qualifications

• Experience with Paycom or another enterprise payroll/HRIS system.
• Multi-state payroll experience.
• Experience supporting field, hourly, operational, construction, service, logistics, manufacturing, facilities, or distributed workforce environments.
• Experience setting up or testing earning codes, deduction codes, payroll imports, data sets, or payroll-related system changes.
• Experience creating or improving payroll, benefits, HR, or accounting process documentation.
• Associate or Bachelor's degree preferred, or equivalent hands-on experience.

Benefits

• Competitive pay, based on experience and location
• Growth Sharing Incentive Plan eligible, our company-wide long-term incentive plan
• Paid on-the-job training, and continued learning, including certifications
• Paid Time Off
• Medical, Dental, Vision plans
• Life, Disability and other Voluntary coverage
• 401k + matching
• Employee Assistance Program
• Promotion opportunities