Payroll & Benefits Administrator (Hybrid in Syracuse, NY)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to decide which sections to include based on content.
We have:
- Purpose: At every stage of life, positively impact members by providing affordable financial services.
- Core Values: Fairness, Integrity & Honesty
- Strategic Pillars: World-Class Employee Experience, Best-In-Class Member Experience, Growth for Impact, Shared Value in the Community
- Benefits: "Empower Federal Credit Union offers excellent benefits including... Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!"
- Role description: The Payroll & Benefits Administrator is a key member... etc.
- Essential Functions & Responsibilities: broken down into percentages with bullet-like paragraphs.
- Knowledge And Skills: Experience, Education, Interpersonal Skills, Other Skills.
- Physical Requirements.
- Work Environment.
- Performance Measurements: See Dayforce (HRIS) for Performance Goals upon hire and annually.
- Also mention: "This position is based in Syracuse, New York, and follows Empower FCU's hybrid work model, which requires a minimum of five days on-site per month at our Headquarters."
- Pay range: "The hourly pay range for this position is: $32.03-$48.05"
- Also mention: "Please note: All candidates will be subject to a background check to determine employment eligibility. For roles that require an NMLS you may be subject to a credit check." This is maybe boilerplate but it's not EEO; it's a requirement. Should we keep? It's not cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. It's a condition. Might keep as a short p.
We need to avoid duplication. Also we need to not include sections with placeholder text.
We need to decide which headings to use: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for:
- About the role: could include purpose, core values, strategic pillars? Or maybe a brief overview. The "Role" paragraph is a description. Could be About the role.
- Responsibilities: the Essential Functions & Responsibilities section (the percentages). That's definitely responsibilities.
- Requirements: Knowledge And Skills section includes Experience, Education, etc. Could be Requirements.
- Qualifications: maybe overlapping with Requirements. But we should avoid thin sections. Perhaps combine Requirements and Qualifications into one? But the instruction says use those headings if we have real specific content. We have both Experience/Education (requirements) and Interpersonal Skills/Other Skills (skills). Could split into Requirements (experience, education) and Skills (interpersonal, other skills). That seems reasonable.
- Benefits: we have benefits listed.
- Pay: we have hourly pay range.
- Schedule: we have hybrid work model, minimum five days on-site per month. That's schedule info.
We also have Physical Requirements and Work Environment; those could be omitted if not matching headings. Could we put them under a generic section? Not allowed; only those headings. If we don't have a matching heading, we should not create a new heading. So we may need to drop Physical Requirements and Work Environment unless we can fit them under existing headings (maybe under Responsibilities? Not appropriate). The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't forbid adding other headings not listed? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples, but likely they expect only those headings. Safer to stick to those.
Thus we need to map content to those headings.
Let's extract:
About the role: Could include purpose, core values, strategic pillars, and the role description paragraph (The Payroll & Benefits Administrator is a key member...). Also location Syracuse, hybrid model? That could be schedule though.
Responsibilities: Essential Functions & Responsibilities (the percentages). Could also include the bullet points under each percentage? They are paragraphs; we can turn each into
- maybe.
Requirements: Experience and Education (the "Knowledge And Skills" section's Experience and Education subsections). Also maybe "Other Skills"? But that's more skills.
Skills: Interpersonal Skills and Other Skills (the subsections under Knowledge And Skills). Also maybe "Other Skills" includes technical skills.
Benefits: Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!
Pay: The hourly pay range for this position is: $32.03-$48.05
Schedule: Hybrid work model based in Syracuse, New York, with in-office attendance in accordance with organizational expectations (a minimum of five days on-site per month). Also maybe mention standard office environment? Not needed.
We also have Performance Measurements: See Dayforce (HRIS) for Performance Goals upon hire and annually. Could be part of Responsibilities? Not really. Could be omitted if no heading. Could be placed under Responsibilities? Not ideal. Might be omitted as not fitting headings. But we need to preserve ALL substantive information. If we omit it, we lose info. Could we put it under a heading like "Performance Measurements"? Not in allowed list. But maybe we can treat it as part of Responsibilities? It's about performance goals. Could be a short p under Responsibilities? Might be okay.
Also the background check note: "Please note: All candidates will be subject to a background check to determine employment eligibility. For roles that require an NMLS you may be subject to a credit check." This is substantive; we could put under Requirements? Or maybe a short p under Requirements.
We need to avoid duplication: The "Essential Functions & Responsibilities" includes many paragraphs; we should not duplicate them elsewhere.
We need to use
- for any list of duties/requirements/benefits. So for responsibilities we can make a list of items (maybe each bullet). For requirements we can list experience and education items. For skills we can list interpersonal and other skills. For benefits we can list benefits.
We need to preserve all substantive information; we should not lose details like percentages. We could incorporate percentages into the list items.
Let's draft.
First, About the role: include purpose, core values, strategic pillars, and the role description paragraph (the first paragraph after "Role").
We'll write:
About the role
At every stage of life, positively impact members by providing affordable financial services.
Core Values: Fairness, Integrity & Honesty
Strategic Pillars: World-Class Employee Experience, Best-In-Class Member Experience, Growth for Impact, Shared Value in the Community
The Payroll & Benefits Administrator is a key member of the Human Resources/People team responsible for the accurate and timely administration of Empower Federal Credit Union’s bi-weekly payroll, team member benefit programs, and 401(k) retirement plan. This role processes payroll and benefit transactions, reviews data for accuracy, completes reconciliations, maintains required records, and helps ensure team members receive correct pay and benefit coverage. Serving as a trusted resource for team members, the Payroll & Benefits Administrator responds to payroll, benefits, and retirement-plan questions with clarity, care, and appropriate discretion. The position works closely with HR Operations, Finance, leaders, insurance carriers, retirement-plan providers, brokers, and other external partners to resolve issues and support reliable day-to-day administration. Because this position works with highly sensitive payroll, financial, health-benefit, and personal information, success requires exceptional accuracy, sound judgment, confidentiality, and a strong understanding of internal controls. The Payroll & Benefits Administrator also identifies opportunities to strengthen processes, improve data integrity, and create a more consistent team member experience. This position is based in Syracuse, New York, and follows Empower FCU's hybrid work model, which requires a minimum of five days on-site per month at our Headquarters. This position reports directly to the VP, Compensation & Benefits.
But note: we said we will put hybrid work model under Schedule, not About the role. However the location and reporting could stay in About the role. The hybrid model mention could be moved to Schedule. To avoid duplication, we should not repeat. Let's keep location and reporting in About the role, and move hybrid model to Schedule.
Thus About the role paragraph will exclude hybrid model sentence.
We'll keep: "This position is based in Syracuse, New York, and reports directly to the VP, Compensation & Benefits." The hybrid model sentence removed.
Now Responsibilities: we need to list the essential functions with percentages. Could break into items:
- 40% Employee Benefits & Retirement Plan Administration: (then subpoints)
- 401k Retirement Plan Administration (maybe part of the 40%? Actually it's separate bullet under same 40%? The text shows "40% Employee Benefits & Retirement Plan Administration:" then a paragraph, then "401k Retirement Plan Administration" as a subheading? Actually it's a separate line but still under the 40%? The formatting:
40% Employee Benefits & Retirement Plan Administration: Manages the administration of various team member benefits programs such as health insurance, dental, vision, life insurance, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and related benefit offerings. Assists with team member benefit communications and educational materials. Assists with open enrollment preparation, team member communications, and enrollment activities. Processes benefit enrollments, life event changes, and benefit terminations accurately and timely. Serves as a resource for team members regarding benefit programs and escalates complex issues as appropriate. Assists with benefit reconciliations and preparation of required documentation. Supports implementation of system enhancements, new benefits, and benefit plan changes. Evaluates and updates enrollment packets, new hire orientation materials, open enrollment materials, and ongoing educational resources. Coordinates with insurance carriers, brokers, and third-party administrators to resolve enrollment and eligibility issues. 401k Retirement Plan Administration Supports day-to-day administration of the 401(k) retirement plan. Assists team members with enrollment, contribution elections, beneficiary updates, and basic retirement plan inquiries. Coordinates retirement plan payroll deductions and contribution processing. Works with retirement plan vendors to resolve participant issues. Assists with retirement plan reconciliations, audits, compliance activities, and required documentation.
So it's two paragraphs under the 40% heading: first about benefits, second about 401k.
Then "35% Payroll Processing:" paragraph.
Then "10% Compliance, Reporting & Data Integrity:" paragraph.
Then "10% Systems, Process Improvement & Operational Support:" paragraph.
Then "5% Team Member
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. We have: - Purpose: At every stage of life, positively impact members by providing affordable financial services. - Core Values: Fairness, Integrity & Honesty - Strategic Pillars: World-Class Employee Experience, Best-In-Class Member Experience, Growth for Impact, Shared Value in the Community - Benefits: "Empower Federal Credit Union offers excellent benefits including... Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!" - Role description: The Payroll & Benefits Administrator is a key member... etc. - Essential Functions & Responsibilities: broken down into percentages with bullet-like paragraphs. - Knowledge And Skills: Experience, Education, Interpersonal Skills, Other Skills. - Physical Requirements. - Work Environment. - Performance Measurements: See Dayforce (HRIS) for Performance Goals upon hire and annually. - Also mention: "This position is based in Syracuse, New York, and follows Empower FCU's hybrid work model, which requires a minimum of five days on-site per month at our Headquarters." - Pay range: "The hourly pay range for this position is: $32.03-$48.05" - Also mention: "Please note: All candidates will be subject to a background check to determine employment eligibility. For roles that require an NMLS you may be subject to a credit check." This is maybe boilerplate but it's not EEO; it's a requirement. Should we keep? It's not cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. It's a condition. Might keep as a short p. We need to avoid duplication. Also we need to not include sections with placeholder text. We need to decide which headings to use: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for: - About the role: could include purpose, core values, strategic pillars? Or maybe a brief overview. The "Role" paragraph is a description. Could be About the role. - Responsibilities: the Essential Functions & Responsibilities section (the percentages). That's definitely responsibilities. - Requirements: Knowledge And Skills section includes Experience, Education, etc. Could be Requirements. - Qualifications: maybe overlapping with Requirements. But we should avoid thin sections. Perhaps combine Requirements and Qualifications into one? But the instruction says use those headings if we have real specific content. We have both Experience/Education (requirements) and Interpersonal Skills/Other Skills (skills). Could split into Requirements (experience, education) and Skills (interpersonal, other skills). That seems reasonable. - Benefits: we have benefits listed. - Pay: we have hourly pay range. - Schedule: we have hybrid work model, minimum five days on-site per month. That's schedule info. We also have Physical Requirements and Work Environment; those could be omitted if not matching headings. Could we put them under a generic section? Not allowed; only those headings. If we don't have a matching heading, we should not create a new heading. So we may need to drop Physical Requirements and Work Environment unless we can fit them under existing headings (maybe under Responsibilities? Not appropriate). The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't forbid adding other headings not listed? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples, but likely they expect only those headings. Safer to stick to those. Thus we need to map content to those headings. Let's extract: About the role: Could include purpose, core values, strategic pillars, and the role description paragraph (The Payroll & Benefits Administrator is a key member...). Also location Syracuse, hybrid model? That could be schedule though. Responsibilities: Essential Functions & Responsibilities (the percentages). Could also include the bullet points under each percentage? They are paragraphs; we can turn each into
- for any list of duties/requirements/benefits. So for responsibilities we can make a list of items (maybe each bullet). For requirements we can list experience and education items. For skills we can list interpersonal and other skills. For benefits we can list benefits.
We need to preserve all substantive information; we should not lose details like percentages. We could incorporate percentages into the list items.
Let's draft.
First, About the role: include purpose, core values, strategic pillars, and the role description paragraph (the first paragraph after "Role").
We'll write:
About the role
At every stage of life, positively impact members by providing affordable financial services.
Core Values: Fairness, Integrity & Honesty
Strategic Pillars: World-Class Employee Experience, Best-In-Class Member Experience, Growth for Impact, Shared Value in the Community
The Payroll & Benefits Administrator is a key member of the Human Resources/People team responsible for the accurate and timely administration of Empower Federal Credit Union’s bi-weekly payroll, team member benefit programs, and 401(k) retirement plan. This role processes payroll and benefit transactions, reviews data for accuracy, completes reconciliations, maintains required records, and helps ensure team members receive correct pay and benefit coverage. Serving as a trusted resource for team members, the Payroll & Benefits Administrator responds to payroll, benefits, and retirement-plan questions with clarity, care, and appropriate discretion. The position works closely with HR Operations, Finance, leaders, insurance carriers, retirement-plan providers, brokers, and other external partners to resolve issues and support reliable day-to-day administration. Because this position works with highly sensitive payroll, financial, health-benefit, and personal information, success requires exceptional accuracy, sound judgment, confidentiality, and a strong understanding of internal controls. The Payroll & Benefits Administrator also identifies opportunities to strengthen processes, improve data integrity, and create a more consistent team member experience. This position is based in Syracuse, New York, and follows Empower FCU's hybrid work model, which requires a minimum of five days on-site per month at our Headquarters. This position reports directly to the VP, Compensation & Benefits.
But note: we said we will put hybrid work model under Schedule, not About the role. However the location and reporting could stay in About the role. The hybrid model mention could be moved to Schedule. To avoid duplication, we should not repeat. Let's keep location and reporting in About the role, and move hybrid model to Schedule. Thus About the role paragraph will exclude hybrid model sentence. We'll keep: "This position is based in Syracuse, New York, and reports directly to the VP, Compensation & Benefits." The hybrid model sentence removed. Now Responsibilities: we need to list the essential functions with percentages. Could break into items: - 40% Employee Benefits & Retirement Plan Administration: (then subpoints) - 401k Retirement Plan Administration (maybe part of the 40%? Actually it's separate bullet under same 40%? The text shows "40% Employee Benefits & Retirement Plan Administration:" then a paragraph, then "401k Retirement Plan Administration" as a subheading? Actually it's a separate line but still under the 40%? The formatting: 40% Employee Benefits & Retirement Plan Administration: Manages the administration of various team member benefits programs such as health insurance, dental, vision, life insurance, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and related benefit offerings. Assists with team member benefit communications and educational materials. Assists with open enrollment preparation, team member communications, and enrollment activities. Processes benefit enrollments, life event changes, and benefit terminations accurately and timely. Serves as a resource for team members regarding benefit programs and escalates complex issues as appropriate. Assists with benefit reconciliations and preparation of required documentation. Supports implementation of system enhancements, new benefits, and benefit plan changes. Evaluates and updates enrollment packets, new hire orientation materials, open enrollment materials, and ongoing educational resources. Coordinates with insurance carriers, brokers, and third-party administrators to resolve enrollment and eligibility issues. 401k Retirement Plan Administration Supports day-to-day administration of the 401(k) retirement plan. Assists team members with enrollment, contribution elections, beneficiary updates, and basic retirement plan inquiries. Coordinates retirement plan payroll deductions and contribution processing. Works with retirement plan vendors to resolve participant issues. Assists with retirement plan reconciliations, audits, compliance activities, and required documentation. So it's two paragraphs under the 40% heading: first about benefits, second about 401k. Then "35% Payroll Processing:" paragraph. Then "10% Compliance, Reporting & Data Integrity:" paragraph. Then "10% Systems, Process Improvement & Operational Support:" paragraph. Then "5% Team Member