Payroll Associate (B2B SaaS)

Key Responsibilities

• Own and manage the flawless execution of all regular and off-cycle payroll runs for Prompt and all of its subsidiaries, ensuring 100% accuracy and timely distribution.
• Actively manage, establish, and maintain payroll tax registrations across all federal, state, and local jurisdictions.
• Serve as the hands-on primary administrator for our payroll software (Rippling), maintaining backend configuration and ensuring system data matches financial realities.
• Input, audit, and maintain precise employee payroll data (including hours, deductions, bonuses, garnishments, and tax withholdings) across all systems.
• Monitor the payroll inbox to directly troubleshoot and resolve employee inquiries strictly regarding paychecks, taxes, direct deposits, and deductions.
• Generate standard and ad-hoc payroll reports to support accounting reconciliation and leadership compliance reviews.
• Securely organize and maintain highly confidential payroll documents, records, and files in strict compliance with retention laws.

Education & Experience Required

• 5+ years of dedicated, end-to-end payroll processing experience (7+ years strongly preferred).
• Deep, proven expertise in managing multi-state payroll, payroll tax compliance, and entity registrations across multiple jurisdictions.
• Advanced, hands-on administrative proficiency with modern payroll software, with a strong preference for Rippling.
• Experience operating as the sole or primary payroll owner for an organization and its subsidiaries.

Skills & Competencies

• Exceptional organizational skills with the absolute ability to manage multiple tasks, prioritize effectively, and meet strict payroll deadlines.
• Comfortable managing and navigating payroll software systems and tools, with strong Google Sheets skills for data reporting and analysis.
• Excellent written and verbal communication skills, with the ability to interact professionally and discreetly with employees at all levels of the organization.
• A proactive, resourceful mindset with the ability to troubleshoot and resolve system or data issues independently.
• A strict commitment to handling highly sensitive financial and employee information with utmost discretion and integrity.
• Thrives in a fast-paced, dynamic environment and is open to taking on new administrative challenges and responsibilities.
• A team player who works effectively across internal departments and alongside external vendors.