Payroll Analyst

About the role

Under the direction of the Director of QA, coordinate and participate in technical payroll accounting activities. This position involves the preparation, maintenance, processing, analysis, and auditing of manual and automated payroll data, information, records, and reports. Ensure accuracy and completeness of payroll transactions, lead and train staff, and serve as project lead for various initiatives across the organization.

Responsibilities

• Build and maintain Internal Payroll Metric Reporting (Error Rate, No Pays, Total Wages, FedEx, etc.)
• Partner with Payroll Management on new client data uploads (Successor Wages, Client SUTA, etc.)
• Prepare and manage Payroll Audit Reporting (Internal/Client)
• Project manage departmental initiatives and priorities
• Conduct Payroll Compliance Analysis and Updates (Minimum Wage, No Pays, Pay Codes, etc.)
• Handle Employee Tax Audits (Tax Adjustment Preparation)
• Review and prepare Year-End Reporting, SOLV account (W-2 Processing)
• Oversee, review, and train department staff on system-related updates (PrismHR; Salesforce)
• Troubleshoot GL Errors, hard stops, and assist with new client configurations
• Develop and/or recommend new or revised department processes/workflows
• Identify and resolve payroll discrepancies in Prism
• Work across the organization to research and resolve a variety of payroll inquiries
• Identify and deliver relevant payroll-related topics for internal/client communications (Internal Newsletter, Insights Newsletter, Webinars, PrestigePEO.com, etc.)
• Assist as backup with W2Cs, managing, creating, and reporting to SSA
• Assist with new employee training (Internal)
• Manage Pay Card Vendor relationship
• Create custom client reporting and case management
• Assist with new client payroll training and process their first few payrolls as needed
• Audit new client worksite locations and ensure pay frequency is state-compliant
• Retrieve plan-specific benefits reports and format for mass import to the system (Prism)
• Build client allocation reports based on client’s needs

Requirements

• Bachelor’s degree in a related field or equivalent work experience
• 3 years of experience in a PEO payroll position
• Expert knowledge of PEO and payroll-related policies and procedures
• Strong background in customer service/success

Preferred Qualifications

• Certification(s): FPC or CPP preferred
• Strong communication skills: active listening, verbal, and written
• Problem-solving: critical thinking, analytical skills, resourcefulness under pressure, and innovative ideas
• Adaptability: ability to learn new technologies and processes
• Time management: experience prioritizing tasks in a high-volume setting
• Teamwork and collaboration: working effectively with others and managing conflict
• Salesforce experience preferred
• Strong systems background and report-building skills
• Comfortable speaking to large groups; strong presentation skills

Schedule

This role is hybrid, requiring 3 days in the office.