Payor Credentialing Coordinator
Gentiva · Mooresville, NC · 2 wk ago
HealthcareFull-time
We are seeking a Payor Credentialing Coordinator to manage all aspects of payer enrollment and credentialing for healthcare providers, ensuring seamless participation in Medicare, Medicaid, and commercial insurance networks.
Responsibilities
- Manage the entire payer credentialing process: prepare and submit applications, track approvals, and maintain accurate provider records
- Enroll new providers with Medicare, Medicaid, and commercial insurance companies to expand network access
- Maintain re-credentialing schedules to avoid lapses in provider participation
- Manage CAQH profiles and update NPPES registrations
- Collect, verify, and maintain critical provider credentials, including licenses, certifications, and malpractice insurance
- Ensure compliance with state, federal, and payer-specific credentialing requirements
- Serve as liaison between providers, insurance payers, and internal teams such as billing and HR
- Respond to payer inquiries and resolve credentialing delays or issues promptly
- Lead or participate in status meetings to prioritize credentialing projects and meet deadlines
Requirements
- High school diploma required; associate or bachelor’s degree in healthcare administration, business, or related field preferred
- 1–3 years of experience in healthcare credentialing, billing, or healthcare administration
- Familiarity with CAQH and NPPES systems preferred
- Must be fluent in English (written and spoken)
- Certified Provider Credentialing Specialist (CPCS) through NAMSS preferred
Skills
- Strong knowledge of healthcare credentialing processes and payer enrollment
- Proficient in Microsoft Excel and other data management systems
- Excellent organizational skills with the ability to prioritize multiple tasks and meet deadlines
- Exceptional verbal and written communication skills
- High attention to detail and accuracy in data entry and document management
- Ability to handle confidential information with discretion
- Strong problem-solving and analytical abilities
- Customer service oriented with a professional approach to interactions
Benefits
For All Associates (Full-Time, Part-Time & Per Diem):
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits:
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
This is a safety-sensitive, full-time position. Employee must meet minimum requirements to be eligible for benefits where applicable.