Jobs · Healthcare · North Carolina

Payor Credentialing Coordinator

Gentiva · Mooresville, NC · 2 wk ago
HealthcareFull-time

We are seeking a Payor Credentialing Coordinator to manage all aspects of payer enrollment and credentialing for healthcare providers, ensuring seamless participation in Medicare, Medicaid, and commercial insurance networks.

Responsibilities

  • Manage the entire payer credentialing process: prepare and submit applications, track approvals, and maintain accurate provider records
  • Enroll new providers with Medicare, Medicaid, and commercial insurance companies to expand network access
  • Maintain re-credentialing schedules to avoid lapses in provider participation
  • Manage CAQH profiles and update NPPES registrations
  • Collect, verify, and maintain critical provider credentials, including licenses, certifications, and malpractice insurance
  • Ensure compliance with state, federal, and payer-specific credentialing requirements
  • Serve as liaison between providers, insurance payers, and internal teams such as billing and HR
  • Respond to payer inquiries and resolve credentialing delays or issues promptly
  • Lead or participate in status meetings to prioritize credentialing projects and meet deadlines

Requirements

  • High school diploma required; associate or bachelor’s degree in healthcare administration, business, or related field preferred
  • 1–3 years of experience in healthcare credentialing, billing, or healthcare administration
  • Familiarity with CAQH and NPPES systems preferred
  • Must be fluent in English (written and spoken)
  • Certified Provider Credentialing Specialist (CPCS) through NAMSS preferred

Skills

  • Strong knowledge of healthcare credentialing processes and payer enrollment
  • Proficient in Microsoft Excel and other data management systems
  • Excellent organizational skills with the ability to prioritize multiple tasks and meet deadlines
  • Exceptional verbal and written communication skills
  • High attention to detail and accuracy in data entry and document management
  • Ability to handle confidential information with discretion
  • Strong problem-solving and analytical abilities
  • Customer service oriented with a professional approach to interactions

Benefits

For All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

This is a safety-sensitive, full-time position. Employee must meet minimum requirements to be eligible for benefits where applicable.

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