Payments Strategy Manager

Position Summary

The Payments Strategy Manager is responsible for driving acquisition, engagement, performance, and revenue optimization across debit, credit, and emerging payment portfolios. This role owns end-to-end product strategy, including ideation, business case development, go-to-market execution, and ongoing performance management. The role also serves as a key business lead for payments network partners and ensures alignment with governance, financial, risk, and AI standards.

Key Responsibilities

• Develop and execute acquisition strategies across debit, credit, and emerging payment solutions.
• Lead go-to-market planning for new products and enhancements.
• Optimize digital application, issuance, and wallet provisioning flows.
• Drive transaction and interchange revenue growth.
• Partner with finance and risk to inform credit strategies.
• Improve authorization rates and network performance.
• Evaluate new payment technologies and partnerships.
• Lead cross-functional product development and launches.
• Develop data-driven business cases for new initiatives.
• Define success metrics and financial assumptions.
• Partner with Finance on forecasting and performance tracking.
• Define and track portfolio KPIs.
• Analyze performance and optimize product strategy.
• Calculate impact and ROI for growth and retention tactics.

Core Competencies

• End-to-end payments product ownership
• Business case development and financial accountability
• Metrics-driven performance management
• Debit, credit, and emerging payments expertise
• Payments network leadership
• Product governance and compliance awareness
• Experience with product management methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development
• Project management techniques to drive execution teams aligned to strategic plans and objectives
• Excellent speaking skills and written communication

Experience and Education

• 8+ years of related experience in Card or Payments Product Management, Card or Payments Sales Strategy, or similar field.
• Bachelor's degree in a related field required.
• Strong ability to think critically and understand sophisticated customer needs.
• Thorough knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Deep knowledge of banking products, including debit cards, credit cards, and digital payments as well as pricing dynamics.