Payments Product Consultant
About the role
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence.
Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors.
Responsibilities
- Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
- Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
- Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
- Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
- Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation
Requirements
- Experience in Payments domain – Wire payments or ACH payments or Zelle/P2P payments and ISO / SWIFT messages and the like
- Experience in Payments domain in any of Fedwire, CHIPS, ACH, TCH etc. and/or SWIFT messages
- Experience in working on ISO 20022 formats
- Experience creating product features and user stories
- Experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Skills
- A collaborative spirit and excellent communication skills
- Strong analytical and coordination skills with a focus on process optimization
- A knack for creating detailed process maps and technical documentation with domain specialization
- Proactive approach to conducting benchmarking studies and product research
- Familiarity with system implementation, configuration, and maintenance
- Effective collaboration and communication abilities with cross-functional teams
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Pay
Estimated annual compensation range for candidate based in New York, NY will be $82,493 to $116,000
Schedule
This position may require relocation and/or travel to work/project location.