Jobs · Marketing · North Carolina

Payments Product Consultant

Infosys · Charlotte, NC · 3 days ago
MarketingFull-time

About the role

Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence.

Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors.

Responsibilities

  • Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
  • Act as a liaison between technical teams and clients, facilitating effective communication through regular meetings and milestone reviews
  • Support functional teams in managing advisory and consulting initiatives focusing on domain-specific product evaluation, benchmarking studies, and domain-specific system configurations
  • Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
  • Proactive risk management to ensure project delivery
  • Build collaborative relationships with stakeholders through effective communication
  • Maintain focused governance over project scope and identification of additional project opportunities
  • Anticipate challenges and deliver innovative solutions
  • Balance project economics with adherence to strategic priorities

Requirements

  • Experience in Payments domain – Wire payments or ACH payments or Zelle/P2P payments and ISO / SWIFT messages
  • Experience in Payments domain in any of Fedwire, CHIPS, ACH, TCH, and/or SWIFT messages
  • Experience in working on ISO 20022 formats
  • Experience creating product features and user stories
  • Experience in creating requirement specifications based on Architecture/Design/Detailing of Processes
  • Experience in Card authorization, clearing, and settlement, working on Dispute management, Statements, and cards servicing

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • This position may require relocation and/or travel to work/project location
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future

Preferred Skills

  • Experience in capturing requirements related to internal/external consulting, documenting, and mapping current business processes
  • Analytical, planning, and coordination skills
  • Experience and desire to work in a domain consulting environment that may require travel
  • Experience with functional design, architecture of the solution, and product configuration for an implementation

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

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