Payment Solutions

About the role

McMaster‑Carr is a trusted e‑commerce company that for 125 years has delivered the right parts quickly and accurately so customers can fix problems, avoid downtime, and keep critical operations running. Success comes from world‑class execution – robust systems, disciplined processes, and people who take pride in getting the details right. The work is fast‑paced, essential, and meaningful; the company invests in its people, values collaboration, and creates careers where effort, curiosity, and accountability drive meaningful results for customers every day. In this role you will learn about many parts of McMaster‑Carr’s operations and adapt quickly to new tasks and environments. Over time, success in one area could lead to opportunities in another.

Responsibilities

• Solving customer and supplier payment discrepancies by tracing issues through the full transaction, from purchase to payment, since the root cause is often upstream of the payment itself.
• Distinguishing one‑off errors from systemic payment issues, recognizing patterns across cases and deciding what action prevents them from recurring.
• Owning resolutions end to end: identify the issue, decide what action to take, and carry it through, whether that means correcting the payment yourself or looping in others.
• Communicating your reasoning clearly so that customers, suppliers, and teammates can understand and act on the resolution.

Requirements

A bachelor's degree is required for this role.

Qualifications

We are looking for broadly skilled, resourceful, and talented people from a range of backgrounds (e.g., archaeologist, engineer, business student, thespian) who can think and find solutions for our customers.

Skills

Strong candidates produce high‑quality work efficiently while thinking creatively and critically to meet new challenges.

Pay

Total cash compensation typically ranges from $103,000 to $118,000, which includes annual cash profit sharing based on company profitability.

Benefits

• 100% tuition reimbursement
• Medical, dental, pharmacy, and vision plans with no monthly premiums
• Industry‑leading company‑funded retirement accounts
• Employee resource groups
• Inclusive, all‑gender benefits
• First‑time home buyer assistance
• Paid parental leave for all new parents
• Adoption and surrogacy assistance
• Paid time off for vacation and personal time