Payment Posting Analyst

About the role

The Payment Posting Analyst supports the Patient Accounting department with technical and office support, focusing on the orderly archiving and processing of electronic payments and files. This role involves identifying trends and process improvement opportunities in payment posting, analyzing payer-related problems, and assisting in policy development and standard operating procedures.

Responsibilities

• Coordinate and organize the payment posting of daily wires and lockboxes, ensuring daily cash and credit card payments are posted into the billing system.
• Assist staff with obtaining and updating National Provider Identifier numbers.
• Prepare and complete monthly reconciliation reports for Finance and analyze reports for discrepancies to ensure posting accuracy.
• Maintain assigned work queues and reconcile undistributed and Provider-Level Adjustments (PLB) accounts monthly.
• Assist Patient Accounting staff with locating Explanations of Benefits (EOBs) and payment backup.
• Review and respond to payment posting inquiries.
• Work with the Epic team to identify and resolve load or process errors and analyze payment information for accuracy.
• Answer incoming department phone calls and research, escalate, and resolve payment posting issues and discrepancies.
• Complete special projects to support the Patient Accounting and Finance departments.

Requirements

• Must obtain CRCS certification within one year of hire date.
• Associate degree or High School Diploma/GED with at least 60 college credits in Accounting, Finance, Business Administration, or related discipline required. Bachelor’s degree preferred.
• Previous experience in medical payment posting is preferred.
• Experience with archiving electronic data and using hardware such as scanners, printers, and related computer equipment is preferred.
• Minimum of one year of experience in an office setting supporting administrative and clerical office operations is preferred.
• Prior experience in a billing office or working with Provider-Level Adjustments is preferred.

Pay

USD $40,043.12 – $66,204.53 per year.