Payment Poster Specialist

About the role

US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. We have an immediate opening for a Payment Poster Specialist to join our remote team.

Schedule: Monday through Friday from 8:00 AM to 5:00 PM Eastern Time, with occasional weekends. Compensation: $23.00 to $25.00 per hour.

Responsibilities

• Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times.
• Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices.
• Download, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portals.
• Research and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances.
• Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues.
• Reconcile daily payment activity to bank deposits and ensure the accuracy of financial transactions.
• Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelines.
• Create and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptly.
• Meet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer service.
• Cross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operations.

Qualifications

• Associate degree in accounting, business, healthcare or medical billing certificate. High School Diploma acceptable with 3+ year of medical billing hands on experience.
• Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate.
• Ability to access, input, and retrieves information from a computer. Medical software program experience required.
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.).
• Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365).
• Ability to demonstrate good judgment.
• Ability to communicate accurately and concisely.
• Ability to remain calm and poised under stress.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.

Benefits

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

• Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance and professional development support, performance-based bonus opportunities, generous paid time off, paid holidays, and paid parental leave, life and disability benefits, fertility discount program, employee wellness and recognition programs.
• Part-Time Employees: 401(k) with company match, performance-based bonus opportunities, employee wellness and recognition programs.
• Per Diem Employees: 401(k) with company match, employee wellness and recognition programs.