Payment Poster

General Summary

The Payment Poster is responsible for accurately posting payments, adjustments, and denials received from insurance companies and patients into the practice management system. This role ensures the integrity of financial data, supports revenue cycle efficiency, and contributes to timely and accurate reimbursement for services provided by Urology Centers of Alabama, P.C.

Essential Functions

• Post insurance payments, patient payments, and electronic remittances (ERAs) accurately and in a timely manner
• Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to ensure proper payment application
• Identify and post contractual adjustments, denials, and variances according to payer guidelines
• Reconcile daily payment batches and ensure all transactions balance
• Research and resolve payment discrepancies, including underpayments and overpayments
• Communicate with billing, coding, and collections teams regarding payment issues or trends
• Maintain compliance with payer contracts, company policies, and regulatory requirements
• Aid with month-end closing processes and reporting as needed
• Maintain confidentiality of patient and financial information in accordance with HIPAA regulations
• Support continuous process improvement initiatives within the Revenue Cycle Department

Knowledge, Skills, And Abilities

• Strong understanding of EOBs, ERAs, CPT/ICD coding basics, and payer reimbursement methodologies
• Proficiency with practice management systems and electronic health records (EHR)
• High attention to detail and accuracy
• Strong analytical and problem-solving skills
• Adequate organizational and time management skills
• Effective communication and teamwork abilities
• Proficient in Microsoft Office (Excel, Word)

Qualifications

• High school diploma or equivalent required; Associate degree preferred
• Minimum of 1–2 years of experience in medical payment posting, medical billing, or revenue cycle operations
• Experience in a specialty practice (urology preferred) is a plus