Payment Management System Business Analyst

About the role

RIVA Solutions is seeking a PMS Business Analyst to support Federal financial operations, grants management, customer support, reconciliations, compliance, and operational reporting.

Responsibilities

• Review and process user access, banking, entity registration, payment, journal voucher, and grants financial requests.
• Validate documentation and coordinate corrections.
• Support onboarding for awarding agencies and grant recipients.
• Monitor tickets, shared mailboxes, and operational queues.
• Research and resolve discrepancies involving financial transactions and account records.
• Perform reconciliations and maintain supporting documentation.
• Support audit readiness, records management, and internal controls.
• Develop SOPs, desk guides, and operational documentation.
• Communicate with Federal customers and stakeholders.
• Utilize Microsoft Office, Teams, Jabber, ticketing systems, and Federal financial systems.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Information Systems, or related field (or equivalent experience).
• 5+ years supporting financial operations, grants operations, accounts payable, or customer liaison functions.
• Experience with payments, banking, reconciliations, user access, and financial documentation.
• Knowledge of accounting, internal controls, audit readiness, and records management.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office products.
• Ability to obtain and maintain a Public Trust clearance.

Qualifications

• Minimum qualifications: Bachelor's degree in Business, Finance, Accounting, Information Systems, or related field (or equivalent experience).
• Preferred qualifications: 2+ years supporting Federal financial operations; experience with Oracle Federal Financials, Oracle EBS, HHS PMS/FMP, or grants management systems; experience with ticketing systems, dashboards, and shared mailboxes; experience creating SOPs and training documentation; experience supporting HHS or Federal shared service organizations.

Skills

• Strong communication and organizational skills.
• Proficiency with Microsoft Office products.

Benefits

• Health, Dental, and Vision Coverage
• Life Insurance
• Retirement Benefits / 401K with Company Matching
• HSA / FSA Spending Accounts
• Long- and Short-Term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex – Flexible Work Environment

Pay

$95,000

Schedule

Full Time