Payload Communications Manager
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove sections like "Supervisory Responsibilities", "Competencies", "Other Essential Duties", "Other Skills And Abilities", "Other Qualifications", "Certificates, Licenses, Registrations", etc unless they contain substantive info that fits into sections like Requirements, Qualifications, Skills. We need to decide which sections to include based on content.
We have:
- Job Summary: description of role.
- Essential Duties and Responsibilities (list of duties).
- Shift rotations schedule info.
- Additional Requirements (list of abilities).
- Supervisory Responsibilities (none).
- Competencies (list).
- Qualifications (Education/Experience, Other Essential Duties, Other Skills And Abilities, Other Qualifications, Certificates...).
- Also mention "Previous console certification or experience that demonstrates superior operational and soft skills." etc.
We need to map to sections: About the role (maybe job summary), Responsibilities (essential duties), Requirements (maybe additional requirements + qualifications?), Skills (competencies?), Benefits, Pay, Schedule.
We have schedule info: shift rotations times. So we can include a Schedule section.
Pay: not mentioned. Benefits: not mentioned. So we should NOT include Pay or Benefits sections because no specific content.
We need to avoid filler like "commensurate with experience". Not present.
We need to preserve all substantive info. So we need to include details about duties, responsibilities, schedule, requirements, qualifications, competencies, etc.
We need to decide sections:
- About the role: could be the Job Summary paragraph (first paragraph after "Job Description Job Summary:").
- Responsibilities: the Essential Duties and Responsibilities list.
- Requirements: could combine Additional Requirements and maybe some qualifications like education/experience, certifications, citizenship, etc.
- Skills: could be the Competencies list.
- Qualifications: maybe separate section for Education/Experience etc. But we already have Requirements; maybe we combine.
But the instruction: "Prefer a few substantive sections over many thin ones." So we should not create many sections; maybe 4 sections: About the role, Responsibilities, Requirements & Qualifications, Skills. Also Schedule as separate if substantive.
Schedule is substantive: shift rotations. So include Schedule.
Thus sections: About the role, Responsibilities, Requirements, Skills, Schedule.
We must not include Pay/Benefits.
Now we need to format: About the role
then
...
for prose. For lists use- .
We need to preserve all substantive info: ensure we don't lose any details.
Let's extract content.
About the role: The job summary paragraph: "Payload Communications Manager (Paycom) Console Operator serves as the primary voice between the ground and members of the International Space Station crew concerning payload issues and activities. The Paycom is responsible for crew advocacy in the Payloads Operation and Integration Center (POIC). They also provide a U. S. payload crew perspective on experiment operations to ground support personnel and is the primary interface between the POIC cadre and the Johnson Space Center (JSC) Capsule Communicator (CapCom). Paycoms are also responsible for interacting with Payload Developers (PDs) and International Partners (IPs). Tasks and assignments tend to be complex, non-routine and/or require a greater level of expertise. Receives assignments in the form of objectives with goals and process to meet goals outlined. Duties are performed under limited supervision."
We should keep that as prose.
Responsibilities: The list under "Essential Duties and Responsibilities include the following. Other duties may be assigned:" then bullet points (though they are not bullet but sentences separated by periods). We need to convert to list items.
List items:
- Serves as a certified Paycom participating in ISS stage operations, ISS docked missions, and required simulations.
- Performs, coordinates, monitors, and manages NASA payload communications with the crew on-orbit. Including:
- Realtime communications – Space-to-Ground (S/G) voice
- U.S. payload-related email
- Crew messages (shared function with Timeline Change Officer [TCO])
- Log all payload-related S/G voice and/or video traffic between the crew and the ground regarding NASA payloads, regardless of location, and all significant ground traffic with other control centers that may affect payload operations.
- Coordinates the S/G enablement of Payload specialists, ensuring adherence to defined procedures and protocols
- Provides a U.S. payload crew perspective to ground support personnel
- Facilitate ISS Payload Crew Training.
- Coordinates and works closely with other experienced payload cadre to evaluate new procedures, payload planning products, Change Requests, and Payload Regulations.
- Represents the Paycom Group at various ISS meetings (such as the Mission Execution Panel (MEP), Training Panel, and simulation planning meetings).
- Paycom Console Operators provide office and console support.
Note: The "Including:" part is a sublist; we could keep as part of the parent item or separate sublist. For simplicity, we can keep as part of the parent item text.
Shift rotations: "Shift rotations will include 12:30-8:30am, 5:00am-1:00pm, 8:30am-4:30pm [Central Time] and some weekends/holidays (dependent on ISS crew’s schedules)."
Additional Requirements list: many bullet-like sentences.
Let's extract them:
- Previous console certification or experience that demonstrates superior operational and soft skills.
- Working knowledge of ISS systems and payload facilities, understanding both interfaces and impacts of utilized resources.
- Knowledge of POIC Team members, their roles and responsibilities to support payload hardware, software, and the crew aboard the ISS.
- Knowledge of ISS crew payload training and expected capabilities.
- Ability to lead a team and support a team as a directable teammate.
- Excellent written and verbal communication skills. Verbal communication using the English language.
- Must be able to quickly organize thoughts and activities.
- Technically capable of understanding and summarizing data from Payload Investigators and other flight controllers. Make quick decisions in a high-pressure environment, and clearly and succinctly verbalize instructions or information to astronauts aboard ISS.
- Listening and interpersonal skills are essential.
- Able to monitor multiple voice loops simultaneously and understand people whose first language is not English.
- Able to do shift work.
- Able to adapt to constantly changing real-time operations and schedules on-board the ISS.
- Attention to detail over prolonged periods of time required.
- Capable of accomplishing flight controller certification in a specified timeframe and maintaining that certification.
- Must be able to type proficiently in order to keep a running log of real-time activities.
- Able to use PC/laptop with usual suite of Microsoft applications (Word, PowerPoint, Outlook, Excel, etc.).
- Able to learn unique computer applications used by POIC flight controllers.
- While in training modules, must be able to stand, walk, stoop, crouch, or kneel for significant amounts of time as part of training facilitation.
- Must be able to climb stairs to get in and out of training modules.
- Occasional travel.
Also "Supervisory Responsibilities This position has no supervisory responsibilities." Not needed.
Competencies list: many items. We'll include as Skills section.
Competencies list items (each preceded by a dash in original). Let's extract:
- Analytical - Collects and researches data; Uses intuition and experience to complement data.
- Design - Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Problem Solving - Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reasoning to develop and evaluate options and implement solutions.
- Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
- Interpersonal Skills - Remains open to others' ideas and tries new things.
- Oral Communication - Listens and gets clarification; Responds well to questions.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
- Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Puts success of team above own interests; Supports everyone's efforts to succeed.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Diversity - Shows respect and sensitivity for cultural differences.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Supports organization's goals and values.
- Judgment - Includes appropriate people in decision-making process; Exhibits sound and accurate judgment.
- Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
- Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
- Quality - Monitors own work to ensure quality.
- Quantity - Completes work in timely manner; Strives to increase productivity.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions. Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
- Initiative - Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Qualifications section: Education And/or Experience: "Requires a minimum of a B.S. degree in a field of engineering or science, or equivalent experience in a technical field, and 0-2 years of relevant experience."
Other Essential Duties: "Follows all import/export requirements, consulting with facility import/export personnel as required."
Other Skills And Abilities: "Basic Knowledge of ISO and/or AS9100 Working knowledge of Lean Manufacturing/6 Sigma/Kaizen Knowledge of specific software (design, analysis, ERP…)"
Other Qualifications: "US Citizenship with ability to attain/maintain government security clearance."
Certificates, Licenses, Registrations: "Ability to travel (domestically/internationally) approximately +/-10%."
We need to preserve all substantive info. So we should include these under Requirements or Qualifications.
We have already a Requirements section (maybe combine Additional Requirements and Qualifications). Let's decide: We'll have a Requirements section that includes education/experience, other essential duties, other skills/abilities, other qualifications, certificates, etc. Also include the Additional Requirements list.
Thus Requirements section will be a list (or mix of prose and list). We'll need to decide format: Could be a
- list for each bullet.
We must not repeat job title as heading.
Now schedule: we have shift rotations.
Now we need to output only HTML fragment.
Let's craft:
About the role
Payload Communications Manager (Paycom) Console Operator serves as the primary voice between the ground and members of the International Space Station crew concerning payload issues and activities. The Paycom is responsible for crew advocacy in the Payloads Operation and Integration Center (POIC). They also provide a U. S. payload crew perspective on experiment operations to ground support personnel and is the primary interface between the POIC cadre and the Johnson Space Center (JSC) Capsule Communicator (CapCom). Paycoms are also responsible for interacting with Payload Developers (PDs) and International Partners (IPs). Tasks and assignments tend to be complex, non-routine and/or require a greater level of expertise. Receives assignments in the form