Patrol Officer ST. John

About the role

The patrol officer helps ensure the safety and welfare of patients, visitors, and staff at University Hospitals, maintaining a secure environment free of theft and criminal activity. This full-time, on-site position is based at St. John Medical Center, 29000 Center Ridge Road, Westlake, Ohio. A sign-on bonus of $2,500 is offered to external candidates, paid half at 90 days and half at one year. Travel requirement is 10%; remote work is not available.

Responsibilities

• Exercise independent judgment in potentially dangerous or unusual situations while following safety practices and procedures
• Work effectively under stressful, high-risk conditions
• Relate to and work effectively with people of diverse cultural, economic, and ethnic backgrounds
• Patrol assigned areas for unusual or criminal activity or conditions that may endanger public safety, maintaining high visibility
• Conduct security checks
• Remain approachable and offer assistance to patients, visitors, guests, and employees
• Respond appropriately to emergency calls
• Prepare and process required reports in a timely manner
• Maintain security of assigned zone to ensure safety of medical staff, employees, patients, and visitors
• Communicate with patients, visitors, and staff to gather information
• Courteously and promptly assist other employees, visitors, or patients when incidents occur
• Perform other duties as assigned
• Comply with all policies and standards; refer to department-specific documentation provided during orientation
• Abide by all requirements to safely and securely maintain Protected Health Information (PHI), including annual training, the UH Code of Conduct, and UH policies and procedures

Qualifications

Education

• High School Equivalent / GED (Required)

Knowledge, Skills, & Abilities

• Good written and oral communication skills
• Ability to work outdoors in any type of weather (Required proficiency)
• Basic computer skills (Required proficiency)

Licenses and Certifications

• Valid Driver's License (Required)
• Private Security Certificate with Firearms from Ohio Peace Officer Training Commission (Preferred)
• Ohio Peace Officer Certificate (Required)
• Applicants without the Private Security Certificate must successfully complete the Ohio Peace Officer Training Program for Private Security within 18 months of hire; training program paid for by UH (Required)
• Certifications not required for those hired prior to February 1, 2020

Physical Demands

• Standing: Constantly
• Walking: Constantly
• Sitting: Rarely
• Lifting: Frequently up to 50 lbs
• Carrying: Frequently up to 50 lbs
• Pushing: Frequently up to 50 lbs
• Pulling: Frequently up to 50 lbs
• Climbing: Occasionally up to 50 lbs
• Balancing: Occasionally
• Stooping: Frequently
• Kneeling: Frequently
• Crouching: Frequently
• Crawling: Occasionally
• Reaching: Occasionally
• Handling: Constantly
• Grasping: Constantly
• Feeling: Constantly
• Talking: Constantly
• Hearing: Constantly
• Repetitive Motions: Frequently
• Eye/Hand/Foot Coordination: Frequently

Schedule

Full-time, regular employee status, standard job level. On-site at St. John Medical Center, Westlake, Ohio. Travel requirement: 10%. No remote work option.