Patient Transportation Specialist | Full-Time

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

About the Role

The Patient Transportation Specialist performs daily work in the operation of a SRHS Patient Transportation fleet vehicle to ensure safe, on-time, and cost-effective transportation of SRHS clients to and from medical appointments within our service area. They assist clients with entry and exit from vehicles as necessary, perform required pre-trip inspections, and maintain accurate electronic and paper records. The specialist is also responsible for the interior cleanliness of their assigned vehicle.

Responsibilities

• Operate a SRHS Patient Transportation fleet vehicle to transport clients safely and on time.
• Assist clients with entry and exit from vehicles as needed.
• Perform pre-trip inspections to meet federal, state, and SRHS safety requirements.
• Maintain accurate and timely electronic tablet and paper records.
• Ensure the interior cleanliness of the assigned vehicle at the start and end of each shift.

Requirements

• High school graduate or equivalent required.
• Alabama or Mississippi Class “D” driver’s license required; Class “C” with “P” endorsement preferred (Class “C” or higher requires DOT Medical Certification and “P” endorsement).
• Must complete and maintain BCLS certification upon hire and/or transfer.
• Prior experience driving a passenger-type vehicle (e.g., school bus, shuttle bus, passenger van) preferred.
• Experience with pre-trip inspections and vehicle maintenance preferred.
• Training in safe lifting techniques, operating personal transport devices (e.g., wheelchairs), and handling clients with physical or mental disabilities preferred.

Skills

• Superior customer service and professional etiquette.
• Proficient in computer use, including MS Outlook and Word, and office technology (e.g., telephone, fax).
• Strong written and verbal communication skills.
• Ability to apply clinical judgment for a patient population of all ages.
• Emotional stability to handle high-stress situations and meet deadlines.
• Attention to detail and ability to multitask in complex situations.
• Collaborative and respectful working relationships across SRHS and other organizations.

Physical Demands

• Moderately active work involving sitting, moving about the office/facility, and traveling within the SRHS service area.
• Frequent requirement to lift, carry, push, pull, or move objects, including the human body, with negligible force.
• Exposure to body fluids, sputum, and tissues, which may carry infectious disease hazards.
• Repetitive motions, such as wrist, hand, or finger movements while operating office equipment (e.g., keyboard).
• Ability to perceive sound at normal speaking levels and make fine discriminations in sound.
• Close visual acuity to shift focus between computer monitors and printed materials.
• Ability to remain active for extended periods without undue fatigue.
• Willingness to work assigned schedules, including potential changes for off days, shifts, or weekends.

Mental Demands

• Keen mental faculties, assessment, and decision-making abilities.
• Superior communication and enunciation skills for in-person and telephone interactions.
• Emotional stability to manage high-stress levels.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and multitasking in complex situations.

Schedule

Monday–Friday, 7:30 AM–4:00 PM

Location

Singing River Pascagoula Hospital