Patient Transport Supervisor

Position Summary

Supervises Patient Transporters and Dispatchers, assists in developing standards and procedures, prepares production reports, trains staff and performs dispatch or transport duties as needed.

Job Requirement

• Equivalent to graduation from high school
• One (1) years of experience in hospital support operations
• One (1) year of supervisory experience

Licensing/Certification Requirements

• Basic Life support (BLS) certification

Additional Position Requirements

• Preferred (Recent, within the last 5 years): Recent documented one (1) year Supervisory Call Center experience within the last three (3) years
• Recent documented scheduling staff to include Shuttle Drivers, Pt Transporters
• Recent documented experience with timekeeping (Kronos or payroll)
• Must be familiar with invoice/billing practices with various Non-emergent transportation companies, ie. AMR, Carevans Medical Transport and GMT
• Proficient in Microsoft Office Products, i.e. MS Outlook, Word, PowerPoint, and Excel
• MUST HAVE AVAILABILITY TO WORK NIGHTS / WEEKENDS

Knowledge, Skills, Abilities, and Physical Requirements

• Modern theories, principles and practices of effective supervision
• Office theories and principles
• Hazardous materials
• Department and hospital safety practice and procedures
• Age specific patient care practices
• Infection control policies and practices
• Handling, storage, use and disposal of hazardous materials
• Department and hospital emergency response policies and procedures

Skill

• Reading, analyzing, developing and implementing policies and procedures
• Allocating manpower in accordance with needs
• Dispatching calls
• Applying CPR
• Changing oxygen tanks
• Applying proper lifting techniques
• Using equipment such as radios, battery chargers, gurneys, carts and wheelchairs
• Performing basic mathematics
• Using computers and related software applications
• Communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds
• Establishing and maintaining effective working relationships with all personnel contacted in the course of duties
• Efficient, effective and safe use of equipment

Physical Requirements And Working Conditions

• Mobility to work in a variety of hospital environments and use standard equipment
• Stamina to remain standing and/or walk for extended periods of time
• Vision to read printed materials and computer screens
• Hearing and speech to communicate effectively in-person, over the telephone and over the radio
• Strength and agility to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects