Patient Transport I

Department: Carolinas Medical Center – Patient Transport

Status: Full time, benefits eligible

Schedule

• Monday – Friday, 2:00 pm – 10:30 pm
• 40 hours per week

Pay

Pay range: $18.85 – $28.30 per hour

Responsibilities

• Role-model a positive Advocate Health image to patients, visitors, and staff by adhering to Our Advocate Health Way
• Deliver excellent customer service during daily transports
• Provide guest/transport services including transports, transfers, discharges, admissions, escorts, and movement of materials and equipment (e.g., oxygen cylinders, intravenous pumps, PCA pumps, wound vacs)
• Coordinate activities to guide patients, visitors, and staff to desired locations within the facilities
• Adjust liter flow and determine PSI in oxygen cylinders; transfer cannula tubing between wall units and cylinders
• Perform safe patient handling: moving patients, patient lifts, stand-pivot and lateral transfers
• Educate patients and visitors on room orientation, transport processes, and answer questions about support services or direct to appropriate resources
• Use capacity management systems and equipment (Encompass/Epic, iPhone, Halo, computers) to process tasks
• Assist with care and maintenance of transport equipment to ensure safety, cleanliness, and readiness for use
• Inspect equipment before and after use; report defective equipment to supervisor immediately
• Monitor facilities to maintain a safe and clean environment (remove unattended equipment from hallways, ensure no blockage of electrical panels, fire extinguishers, or emergency exits)
• Maintain equipment inventory throughout facilities (stretchers, wheelchairs, beds, oxygen cylinders and carriers, IV poles, etc.)
• Complete and maintain required training, educational programs, and certifications
• Attend required meetings
• Adhere to Advocate Health and departmental policies and procedures

Requirements

• High school diploma or equivalent required
• Oral and written communication skills, organizational skills, typing, and leadership skills desirable
• Previous experience in guest services, hospitality, or a physically demanding work environment desirable
• BLS certification required within 6 months of hire
• Computer and data entry skills desirable

Physical Requirements

• Works in an indoor/outdoor fast-paced, customer-oriented environment
• Lengthy periods of standing and walking
• Ability to lift a minimum of 50 pounds for moving and lifting patients
• Ability to push/pull all patient transport equipment
• Ability to maintain good working relationships with all departments
• Ability to prioritize workload
• Exposure to hazardous materials

Benefits

• Competitive base compensation with opportunity for annual increases based on performance
• Premium pay such as shift differential, on-call pay, and more
• Incentive pay for select positions
• Paid Time Off programs
• Health and welfare benefits: medical, dental, vision, life, short- and long-term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits including adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs may depend on FTE or status (e.g., full-time, part-time, per diem, temporary).

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.