Patient Transport Coordinator

About the Role

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – for every patient, every time. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace.

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and working with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and escalate delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Requirements

• High school diploma required (Associate’s degree in healthcare preferred).
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred.
• Strong organizational, multitasking, and computer skills.
• Excellent communication and interpersonal abilities.

Pay

Salary Range: USD $20.00 - USD $29.77 per hour. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location.

Benefits

• Generous benefits packages.
• Generous tuition assistance.
• Defined benefit pension plan.
• Culture that supports professional and educational growth.