Patient Transport

Located in Nashville, Tennessee, Vanderbilt University Medical Center operates at a global crossroads of teaching, discovery, and patient care. It is a community where expertise is valued, knowledge is expanded, and abilities are challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and uniqueness is celebrated.

About the role

Performs work activities of the Central Transportation department, including transport of patients, equipment, and supplies to various patient care areas.

Responsibilities

• Transports patients to various areas of the Medical Center by stretcher, wheelchair, or bed.
• Delivers and retrieves transportation equipment as requested.
• Utilizes resources to ensure safe and efficient patient throughput.
• Provides assistance in medical emergencies.
• Ensures equipment is ready when needed.
• Additional duties may be assigned.

Technical Capabilities

• Customer Service (Novice): Demonstrates the ability to influence customers. Verifies and clarifies customer needs and expectations. Responds quickly and efficiently to service requests. Participates in customer meetings and keeps customers informed of status.
• Medical Equipment Knowledge (Fundamental Awareness): Awareness of the capabilities of specific medical equipment. Able to use equipment to accomplish basic tasks.
• Dispatch (Fundamental Awareness): Limited experience or training with dispatch systems.

Core Accountabilities

• Organizational Impact: Performs clearly defined tasks with regular guidance to achieve standardized solutions.
• Problem Solving/Complexity of Work: Follows established processes to solve routine problems with prescribed solutions.
• Breadth of Knowledge: Basic job knowledge of systems and procedures common to the role.
• Team Interaction: Individually contributes to the team.

Core Capabilities

• Delivering Excellent Services:
  • Serves Others with Compassion: Understands problems and needs to provide excellent service.
  • Solves Complex Problems: Understands issues, solves routine problems, and raises concerns in a timely manner.
  • Offers Meaningful Advice and Support: Listens carefully and provides accurate information and support.
• Ensuring High Quality:
  • Performs Excellent Work: Checks work quality before delivery and meets quality standards.
  • Ensures Continuous Improvement: Eager to learn new knowledge, technologies, and tools; willing to go above and beyond.
  • Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of safety conditions and reports unsafe conditions.
• Managing Resources Effectively:
  • Demonstrates Accountability: Takes responsibility for assigned activities and thinks beyond standard approaches.
  • Stewards Organizational Resources: Understands how personal actions impact departmental resources.
  • Makes Data-Driven Decisions: Uses accurate information for timely and error-free results.
• Fostering Innovation:
  • Generates New Ideas: Proposes or accepts ideas that impact day-to-day operations.
  • Applies Technology: Quickly absorbs new technology and understands appropriate tool usage.
  • Adapts to Change: Embraces changes and incorporates new instructions into work.

Requirements

• High School Diploma or GED.
• Less than 1 year of relevant work experience.

Benefits

This role offers a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance well-being and professional growth.