Patient Transport Associate

Responsibilities

• Transport patients and visitors as assigned by the Transport Coordinator.
  • Safe, timely and accurate transport of patients to their destinations.
  • Maintain confidentiality according to HIPPA compliance policies.
  • Follow hospital and departmental policies, procedures and practices.
  • Keep informed of changes and new developments concerning safe patient transport.
  • Ensure all equipment used for transporting patients (stretchers, wheelchairs) is cleaned properly and in good working order.
  • Transport patients including those over 300lbs, forensic patients, Droplet/Airborne, Enhanced precaution patients and other duties as determined by hospital need.
• Display excellent customer service skills with patients, visitors, volunteers and staff.
  • Excellent interpersonal skills necessary to interact and communicate with patients and staff.
  • Able to follow directions with a positive attitude.
  • Exhibits excellent verbal and listening skills.
  • Refers unusual requests, complaints or information relative to delays in service to the patient transport manager.
  • Uses hospital issued phone to maintain good communication, patient safety, and timely transports.
  • Understands operation and safety issues with equipment such as wheelchairs, stretchers, and oxygen.
  • Reports any repairs needed on the equipment to the Patient Transport Manager.
• Ability to work well with volunteers of all ages.
  • Maintain positive and appropriate conversation and environment to assure that Volunteers feel appreciated and valued.
  • Show an understanding of paid staff duties versus volunteer duties.
  • Refer any issues involving volunteers to the Patient Transport Manager for resolutions.
  • Show an understanding of the value of volunteers to Doylestown Health.

Qualifications

• Education or Equivalent Experience: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.
• Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
• We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.