Patient Transport, 24 hours/week

About the role

As part of the Volunteer Department team at Winchester Hospital—a 5x Magnet designated, top 10 Massachusetts recognized 223-bed regional hospital—you will round the hospital to assess transport inventory and move equipment to optimize operations and maximize patient throughput.

Responsibilities

• Greet and inform patients of the move process, ensuring they feel informed and comforted while fulfilling all safety and quality checks.
• Move furniture to accommodate stretchers and/or wheelchairs.
• Involve clinical staff in transferring patients from beds to stretchers or wheelchairs.
• Transport patients and their medical charts to various departments, conveying empathy and reassurance while maintaining patient dignity, comfort, and safety.
• Notify the receiving department upon arrival and conduct a thorough handoff; explain next steps to the patient and stay with them if additional comfort or supervision is needed.
• Transport select patients upon discharge, assist them into their vehicles if necessary, and end their stay with a friendly note.
• Prioritize multiple transport requests to optimize patient throughput and reduce wait times, improving patient and family satisfaction.
• Communicate with requesting departments to resolve transport conflicts.
• Respond to pages regarding medical codes and retrieve fresh code carts to replenish supplies in involved departments.
• Move code carts to multiple departments to ensure appropriate replenishment of supplies.
• Move patient care equipment and other materials, including laboratory specimens and pharmacy supplies, throughout the hospital as needed.
• Respond to equipment issues promptly to ensure availability and maximize useful life.

Requirements

• High School Diploma or equivalent (preferred).
• Basic Life Support (BLS) certification (required).

About the organization

Beth Israel Lahey Health (BILH) is an integrated health system dedicated to creating healthier communities—one person at a time—through seamless care and groundbreaking science, driven by excellence, innovation, and equity. Founded in 2019, BILH brings together academic medical centers, teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health, home care services, and more than 5,900 physicians and 36,000 employees to care for over 1.7 million patients across Eastern Massachusetts and Southern New Hampshire.

Pay

The base hourly wage range for this position is $17.00 - $22.88. Actual compensation is determined based on factors such as seniority, education, training, relevant experience, certifications, geography, job responsibilities, and other applicable factors. Compensation may exceed the base rate depending on shift differentials, call pay, premium pay, overtime, and other additional pay practices.

Additional information

Beth Israel Lahey Health requires all staff to be vaccinated against influenza (flu) as a condition of employment. As a health care organization, we are committed to protecting our patients, colleagues, and communities.