Patient Support Specialist - Multi-office float role in direct patient care!

About the role

Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions including preparing patients and exam rooms for eye examinations, performing preliminary testing, advising patients on the best lens options for their needs, collecting necessary information for patient visits, collecting patient copays, and providing patient services throughout each patients' visit to ensure a positive experience.

Responsibilities

• Prepare patients and exam rooms for eye examinations
• Perform preliminary testing
• Advising patients on the best lens options for their needs
• Collect necessary information for patient visits
• Collect patient copays
• Provide patient services throughout each patients' visit to ensure a positive experience

Requirements

• Detail oriented with strong organizational skills
• Positive approach to training and learning
• A strong commitment to helping others
• Polite, professional, and courteous
• Ability to lead, motivate and promote a team environment
• Proactive and adaptable

Qualifications

• High school diploma or equivalent
• Experience in a customer service or administrative role preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail
• Effective verbal and written communication skills
• Basic computer skills, including Microsoft Office

Benefits

• Medical, Dental, Vision insurance
• 401(k) plan
• PTO and holidays
• Floating holidays

Pay

Competitive hourly wage based upon experience

Schedule

Mileage paid every two weeks