Patient Support Specialist

About the role

See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

Why This Role Matters: The Patient Support Specialist plays a key role in maintaining continuity of care for patients receiving specialty or infusion therapies. By supporting refill coordination, prescription management, and patient communication, this role helps ensure patients stay on therapy safely, compliantly, and without disruption.

In This Role, You’ll Contribute To Work That: Helps patients feel supported, informed, and confident in their ongoing care; builds trust with providers, caregivers, and pharmacy partners through accuracy and professionalism; supports clinicians and pharmacists by ensuring refill readiness and regulatory compliance; strengthens a patient‑first, clinician‑led organization focused on long‑term outcomes.

Why LUX Infusion: We believe care deserves more light — more warmth, more clarity, and more connection. Here, you’ll find purpose‑driven work that directly impacts patient lives; a patient‑first, clinician‑led culture; supportive, collaborative pharmacy and operations