Patient Support Specialist
Alpha Home Health and Hospice · Albany, NY · 2 wk ago
On-siteOTHRFull-time
About the role
The Patient Support Specialist role involves providing excellent customer service in a medical office setting. This role is formerly known as Medical Secretary. Candidates with diverse perspectives are encouraged to apply.
Responsibilities
- Greeting and checking in patients
- Managing phone calls
- Scheduling appointments
- Coordinating follow-ups
- Obtaining patient signatures for insurance compliance
- Organizing the provider's daily schedule
- Maintaining patient flow
- Verifying insurance and demographic information
Requirements
- Strong interpersonal skills
- Previous clerical or medical office experience
- Computer proficiency
- Knowledge of medical terminology and procedures
- Maintaining confidentiality
- Building cooperative relationships with patients and staff
Benefits
- Health insurance
- Paid time off
- Retirement plans
- Supportive work environment
Pay
Competitive hourly rate with potential overtime.
Schedule
Full-time position.