Patient Support Representative - Per Diem

About the role

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Educational Requirements

• High School Diploma or equivalency

Qualifications

• 1 year healthcare experience and/or 1 year customer service experience
• Bilingual English/Spanish preferred
• Ability to type 30 WPM
• Proficient with computers and related applications

Skills

• Above Average Verbal and Written communication
• Medical Terminology, MS Word, MS Excel

Physical requirements

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working with challenging patients and clients
• May include lifting up to 25 pounds

Schedule

Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs).

Benefits

• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date