Patient Support Assistant (PSA) - OBGYN - Highland Park

About the role

The Patient Support Assistant position offers a competitive hourly pay range of $18.38 - $26.65 per hour, which is determined by a candidate's expertise and years of experience.

Position Highlights

• Position: Patient Support Assistant
• Location: Highland Park, IL
• Full Time/Part Time: Full Time
• Hours: Monday - Thursday 6:30 am - 5 pm, Friday 6:30 am - 4 pm, rotating Saturdays 8 am – 12:30 pm
• Required Travel: Travel to other sites based upon department need

What You Will Do

• Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
• Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
• Obtain prior authorization for procedures
• Review provider templates
• Provide other administrative support under the direction of the Physicians and Practice Manager

What You Will Need

• Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
• Experience: 1 – 2 years in an administrative/customer service position, EPIC knowledge and experience preferred.
• Enjoy working at a fast past with the capacity to multi-task, displays flexibility, and takes initiative
• Unique or Preferred Skills: N/A

Benefits

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Variety of Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retail Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Company Information

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

EEO Statement

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. #ZRC