Patient Support Assistant

About the Role

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Responsibilities

• 40% Performs and/or assists patients with activities of daily living (e.g., bathing, grooming, eating, walking) and maintains environmental cleanliness and safety of patient rooms, unit, and equipment.
• Provides assistance to patients, visitors, and nursing personnel; helps other departments as needed; and contributes to an ideal patient experience through respectful, compassionate relationships.
• May serve as a patient safety champion, empowering all caregivers to follow safety guidelines.
• May assist in telemetry cardiac monitoring, recognize life‑threatening arrhythmias, and communicate immediately to the licensed clinician.
• May act as a transporter for the nursing unit, running errands to pick up or deliver items for patient care.
• 40% Performs delegable nursing tasks under RN direction, including waived testing (fingerstick glucose, urine dipstick, occult fecal occult blood), non‑sterile specimen collection, nasogastric tube care, 12‑lead EKG, and simple clean non‑sterile dressing changes.
• Accurately collects and records data such as height, weight, vital signs, intake and output, using portable technology and handheld wireless devices.
• Reports patient observations and concerns to the Registered Nurse.
• 20% Assists hospital visitors and staff with information needs; utilizes wireless devices for scheduling, documentation, and nutrition service ordering.
• May serve as a super‑user for nursing‑assistant information technology and/or preceptor for new nursing assistants.
• Maintains supplies and equipment necessary for patient care operations; secures and handles supplies, medications, and lab specimens transported within the unit.
• Performs other duties as requested by supervisor, with a focus on safety, quality, and efficiency as a High Reliability Organization.

Requirements

• High School diploma or GED (or valid work permit for 16‑ and 17‑year‑olds without a diploma/GED).
• 18‑year‑old individuals enrolled in high school may apply without a diploma/GED or work permit.

Schedule

Day shift, Monday‑Friday 9:00 am – 5:30 pm, rotating day off. Weekly hours: 32.

Department

Post Anesthesia Care (PACU)