Patient Sitter (Per Diem)

About the role

North Country Healthcare (NCH) is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.

Responsibilities

• Provide continuous observation and monitoring of patients who are at risk of self-harm, suicide, or harm to others.
• Maintain patient safety and ensure a safe environment by minimizing the need for restraints through vigilant supervision.
• Enhance patient care and ensure safety through diligent observation and prompt reporting of patient conditions.
• Monitor and report any changes in the patient’s condition or behavior to the patient's nurse.
• Read to, play cards, or engage in games with patients to maintain a calming environment.
• Communicate effectively with patients, families, and hospital staff.
• Notify nursing staff of patient needs and obtain assistance when necessary.
• Document the presence and utilization of a sitter during the shift.
• Adhere to infection control procedures to ensure a safe environment.
• Assist nursing staff during patient interactions if requested.
• Maintain constant attendance with the patient to ensure safety.
• Utilize therapeutic communication to engage with the patient and de-escalate potential issues.
• Respect patient privacy and confidentiality in all interactions.
• Participate in training sessions and meetings to stay informed about patient care protocols.
• Report any environmental hazards or concerns to the nursing staff.
• Follow hospital policies and procedures related to patient safety and care.
• Support the patient’s well-being by providing reassurance and companionship.

Qualifications

• High school diploma or equivalent.
• Must be trained in De-Escalation and MOAB training before sitting with a patient; this training and education is provided.
• EBSCO: De-escalating Pediatric Patients with Behavioral Health Conditions – resource for de-escalation strategies.
• MOAB training focuses on proactive strategies to prevent and manage aggressive behavior, emphasizing early intervention, communication skills, and personal safety techniques.
• Certification: None required.
• Licensure: Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), with renewal on a regular basis and up to a three‑month grace period after expiration.

Skills

• Strong observational skills.
• Effective communication skills.
• Ability to remain calm under pressure.
• Basic understanding of infection control principles.

Pay

The anticipated hourly rate for this position is a flat rate of $22.00.