Patient Services Worker Floater

About the role

Patient Services Workers are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. This role is classified as an Hourly, Seasonal, Part-Time Employee and requires travel or commute to multiple locations within the BSWH Region DFW. Scheduling will be managed through standard communication methods, including telephone, cellular phone, and email. Shifts are assigned by the recruiting department with no guaranteed minimum hours per week.

Premium pay rate: $18 per hour.

Responsibilities

• Delivers and collects patient trays during meal service.
• Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner.
• Visits patients to introduce the services of the Food and Nutrition Services Department.
• May obtain food preferences/dislikes from patients and/or family members.
• Communicates all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules.
• Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
• Inventories and re-stocks pantries, refrigerators, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.
• Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• Must be able to speak, read, and write English.
• Bilingual abilities preferred, but not required.
• Physical demands may include lifting, bending, pushing, pulling, and/or extended standing or walking.
• May require uniforms and/or usage of Personal Protective Equipment (PPE).