Patient Services Team Lead

The role involves supporting patient services at a designated site, serving as a key communication link between staff, departments, and management. The phlebotomist performs technical tasks such as blood collection, test management, and process quality improvement, ensuring compliance with regulatory standards. Requirements include a high school diploma or equivalent and at least two years of clinical laboratory experience. Candidates must demonstrate problem-solving, leadership, effective communication, and advanced computer skills. Customer service skills and knowledge of regulatory compliance are essential. Additional qualifications include ADHS fingerprinting certification or the ability to obtain it for certain placements, and a valid driver’s license if applicable. Preferred qualifications comprise management experience, an associate degree or higher, and national phlebotomy certification. This position emphasizes patient support, operational excellence, and regulatory adherence.