Patient Services Specialist/ UW Medical Center/ Bone and Joint Clinic/Roosevelt

UW Medical Center - Bone and Joint Clinic has an outstanding opportunity for a Patient Services Specialist.

About the Role

Conveniently located near public transportation, this role offers the opportunity to make a difference for the patients and employees we serve while providing career growth.

Responsibilities

• Provide staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Schedule provider and ancillary service appointments
• Obtain patient demographic, financial, and clinical information
• Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements

• High school graduation or equivalent
• One year of healthcare, administrative, or customer service experience
• An equivalent combination of education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

About UW Medicine

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. Its mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow’s physicians, scientists, and other health professionals.

Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations, which includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

About UW Medical Center-Montlake

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The Montlake campus is located on the edge of the beautiful UW campus, offering many amenities and convenient public transit options, including Sound Transit’s light rail station across the street.

Pay

Pay Range Minimum: $21.82 hourly
Pay Range Maximum: $29.41 hourly

Schedule

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays - Fridays

Benefits

For information about benefits for this position, visit UW Staff Benefits.

This is a regular, non-temporary position represented by SEIU Local 925 Nonsupervisory.