Patient Services Specialist/Surgery Scheduler for Cardiology in SW Beaverton

About the role

Join us at The Oregon Clinic as a full-time Patient Services Specialist/Surgery Scheduler. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Cardiology Clinic located in Southwest Beaverton.

Responsibilities

• Primarily responsible for efficient physician scheduling and patient access by properly scheduling and rescheduling patients’ surgeries and/or appointments according to all office protocols and physician requests in an efficient and timely manner.
• Work directly with the surgeons and hospital, obtaining and completing insurance information, completing required documentation, and maintaining accurate patient records.
• Manage front office operations, including answering multi-line phones, processing medical records requests, and providing patient support and information.
• Demonstrate excellent attendance, strong organizational skills, effective multitasking, teamwork, and a positive attitude in a fast-paced office environment.
• Other duties and administrative tasks as assigned.

Qualifications

• Minimum of three (3) years of previous medical front office experience is required.
• Specialty care Cardiology experience is a plus!
• Minimum of two (2) years of previous experience in Surgery or other complex scheduling is preferred.
• Prior Electronic Medical Record (EMR) EPIC experience is preferred.
• Knowledge of medical terminology and office procedures.
• Familiarity with insurance requirements and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent phone skills and customer service skills.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Demonstrated ability to communicate professionally and effectively with patients, physicians and other team members.
• A commitment to patient-focused care, privacy, and safety.