Patient Services Specialist / PSS
About the role
Join our team as a day shift, full-time Wellstone Clinic Patient Services Specialist (PSS) in Harker Heights, TX. We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.
Responsibilities
Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. Also serves as the first point of contact for patients, deliveries, and office personnel.
Qualifications
The following qualifications are required: Previous customer service experience in a retail, business, or office setting.
The following qualifications are preferred:
- High School Diploma or equivalent
- 1 year of medical office reception experience