Patient Services Specialist - PAIN MANAGEMENT

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

About the role

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Responsibilities

• Patient registration
• Appointment scheduling
• Insurance verification
• General clerical duties

Requirements

• 1 year of experience in customer service, medical office, or healthcare
• OR 6 months as a Providence employee in an Associate position

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.

About The Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics, and 30,000 caregivers. PCN includes:

• Providence Medical Group in Alaska, Washington, Montana, and Oregon
• Swedish Medical Group in Washington’s greater Puget Sound area
• Pacific Medical Centers in western Washington
• Kadlec in southeast Washington
• Providence’s St. John’s Medical Foundation in Southern California
• Providence Medical Institute in Southern California
• Providence Facey Medical Foundation in Southern California
• Providence Medical Foundation in Northern and Southern California
• Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico

Benefits

Providence offers a comprehensive benefits package including:

• Retirement 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Paid parental leave
• Vacation, holidays, and time off for health issues
• Voluntary benefits
• Well-being resources

Learn more at providence.jobs/benefits.

Pay

The pay range for this position is $25.00 - $34.41 per hour. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

Full time, Day shift

Work location: St Joseph Heritage-Cardiology-Val Mesa Bldg, Fullerton, CA