Patient Services Specialist - Neurosurgery
About the role
The Patient Services Specialist Senior Level serves as a subject matter expert and resource to peers. The Senior PSS is capable of performing all aspects of the Associate and Journey PSS roles. In addition to performing all core functions, this role is responsible for resolving complex issues, orienting and training new caregivers, and active participation that supports departmental initiatives and continuous improvement.
Required Qualifications
- 3 years of medical office or related healthcare experience
- OR 2 years of experience as a Providence employee in a PSS position
Why Join Providence?
Providence offers best‑in‑class benefits designed to support you and your family in staying well, growing professionally, and achieving financial security. Benefits include a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, paid time off for health issues, voluntary benefits, well‑being resources, and more.
Pay
Base pay range: $25.73 – $39.36 per hour. Additional compensation may be available such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
Full‑time, Day shift.
About Providence
Providence’s strength lies in its Promise of “Know me, care for me, ease my way.” The organization supports employees throughout their careers, offering inclusive workplaces where diversity is valued. With over 120,000 caregivers, Providence operates more than 50 hospitals, over 1,000 clinics, and a full range of health and social services across multiple states. The mission is to improve the health and wellbeing of each patient served.
About the Team
Providence Swedish is the largest not‑for‑profit health care system in the greater Puget Sound area, comprising eight hospital campuses, emergency rooms, specialty centers, and a network of 190+ primary and specialty care locations. The team is dedicated to expanding access to quality health care for both rural and urban communities.