Patient Services Specialist - Gastroenterology

Providence caregivers are invaluable team members who demonstrate a commitment to compassionate service, effective communication, and operational excellence in support of patients and their families.

About the role

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency, including patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, this role supports Providence’s mission of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Responsibilities

• Perform patient registration and appointment scheduling
• Conduct insurance verification
• Handle general clerical duties
• Demonstrate compassionate service and effective communication
• Support operational excellence in a healthcare setting

Requirements

• 1 year of customer service, medical office, or healthcare experience, or
• 6 months of experience as a Providence employee in an Associate position

Benefits

Providence offers a comprehensive benefits package designed to support caregivers and their families in staying well, growing professionally, and achieving financial security. Benefits include:

• Retirement 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance and disability insurance
• Paid parental leave, vacation, holidays, and time off for health issues
• Voluntary benefits and well-being resources

Learn more at providence.jobs/benefits.

Pay

The pay range for this position is $25.00 - $34.41 per hour. These amounts reflect the base pay range; additional compensation may be available, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Placement on the wage range will be determined based on relevant job experience and other applicable factors.

Schedule

Full time, Day shift.

About Providence

At Providence, our strength lies in our Promise of “Know me, care for me, ease my way.” We foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers serve in over 50 hospitals, 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we continue our more than 100-year tradition of serving the poor and vulnerable.

About The Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. PCN includes over 11,000 providers, 900 clinics, and 30,000 caregivers, making it one of the largest medical groups in the country. PCN comprises multiple medical groups and affiliate practices, including:

• Providence Medical Group in Alaska, Washington, Montana, and Oregon
• Swedish Medical Group in Washington’s greater Puget Sound area
• Pacific Medical Centers in western Washington
• Kadlec in southeast Washington
• Providence’s St. John’s Medical Foundation in Southern California
• Providence Medical Institute in Southern California
• Providence Facey Medical Foundation in Southern California
• Providence Medical Foundation in Northern and Southern California
• Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Work Location: St Jude Comprehensive Digestive Health Ctr-Fullerton, 1837 Sunny Crest Dr, Fullerton, CA. This is an on-site position.