Patient Services Specialist (Front Office)

Job Summary

Barrow Brain and Spine is a physician-owned specialty practice focusing on neurosurgery and advanced spine care. We are seeking a Patient Services Specialist to join our team at our Location!

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collections co-pay if necessary and issues receipt.
• Notifies physician office and/or clinic staff of patient arrivals.
• Maintains accurate and timely patient information in Athenaone and Phreesia databases.
• Answers telephones and transfers callers to appropriate staff member.
• Helps create an extraordinary patient experience.

Requirements

• Prior experience in a medical office setting preferred but training provided.

Benefits

• Choice of two medical plans – HRA, HDHP/HSA options.
• Dental and Vision plan.
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children.
• Voluntary Critical Illness and Accident coverage.
• Generous Paid Time Off.
• Paid Holidays.
• Next day pay.

About the Role

Join a globally recognized group directing the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serving more than 21,000 patients per year. Our culture is dedicated to enhancing the lives of our patients and team members.

Qualifications

• Strong communication skills.
• Attention to detail.
• Ability to multitask and prioritize tasks.

Skills

• Excellent interpersonal skills.
• Proficient in Microsoft Office.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The schedule is flexible and can be discussed during the interview process.