Patient Services Specialist - Ballantyne

Essential Functions

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

Skills And Abilities

• Excellent customer service skills
• Working knowledge of insurance
• Epic/EMR background a plus
• Medical terminology

Qualifications

• High school graduate and/or associate or bachelor's degree
• Prior experience in medical clinic setting preferred
• Clinical Knowledge
• Insurance Verification
• Medical Terminology
• Patient Advocacy
• Patient Care
• Patient Communications
• Patient Identification
• Patient Preparation