Patient Services Specialist

About the role

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsibilities include scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, maintaining records, processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department.

Responsibilities

• Schedule appointments and prepare necessary paperwork
• Receive and serve patients
• Maintain patient records
• Process charges for clinic services
• Filing insurance claims
• Respond to requests for information from patients and insurance companies
• Navigate patients to acquire financial assistance through financial screening within the OBGYN department through application processes for various grant programs

Requirements

• High School diploma or GED
• 1-year Customer Service, office, or related experience

Qualifications

• Bilingual English/Spanish (preferred)
• Previous Experience with Financial Assistance (preferred)

Skills

• Excellent communication skills
• Strong organizational skills
• Ability to handle cash transactions (if applicable)

Benefits

• Health Plans + Supplemental Coverage Options
• Paid Time Off
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace
• Lifetime Learning Programs
• Recognition Programs
• Health and Wellness Initiatives

Pay

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Schedule

Day shift: Monday-Friday 8am-5pm

Travel

Up to 25%

Grant Funded?

Yes

Air Force Specialty Code

No

Navy Enlisted Classification Code

No

Marine Military Occupational Specialty Code

No

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

16.00

Pay Grade Maximum

17.5

Shift

Day

Major/Essential Functions

Employee will navigate patients acquire financial assistance through financial screening within the OBGYN department through application processes for various grant programs.

Additional Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.