Patient Services Specialist
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose appropriate headings based on content. The posting includes "WHY JOIN FCS" (maybe About the role or Benefits). "A LITTLE BIT ABOUT FCS" could be About the role? Actually it's about company. Could be "About the role" or "About FCS". But we should follow allowed headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map:
- About the role: could combine WHY JOIN FCS and A LITTLE BIT ABOUT FCS? But WHY JOIN FCS includes benefits and culture. Might be better as About the role.
- Responsibilities: from Job Description Summary.
- Requirements: Education, Position Qualifications/Requirements, Previous Experience, Core Capabilities, Computer Skills, Certifications/Licenses, Travel, etc.
- Skills: maybe separate but we could incorporate into Requirements. But we can have Skills section for computer skills etc. However we should avoid thin sections. Perhaps combine.
- Benefits: as described.
- Schedule: Standard Core Workdays/Hours.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEOC, accommodation, etc. Also remove "Click HERE to access the Florida Agency for Healthcare Administration". Also remove "SCREENINGS – Background, drug, and nicotine screens" maybe we can keep as part of Requirements? It's a condition of employment. Could be under Requirements.
We need to preserve all substantive information. So we need to include details about background/drug/nicotine screens, vaccinations, etc.
We need to format lists with - for any list of duties/requirements/benefits.
We need to use
for prose.
Let's extract substantive content:
WHY JOIN FCS:
- At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them.
- In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
- Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS:
- Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.
- Over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.
- Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.
- Recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.
- Patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols.
- In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
- Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States.
- Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
- Come join us today!
Job Description Summary:
- Will handle most clerical duties associated with a medical clinic.
- The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day.
- However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times.
- All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.
- Due to the different office layouts, the person doing the named station that day or week may not perform some of the listed job duties.
- Demonstrated strong copywriting and editing skills are essential.
- Requires attention to detail and the ability to consistently meet time-sensitive priorities.
- Must be highly organized with the ability to be flexible, according to changing priorities.
- Performs other duties and projects as assigned.
Education:
- High School Diploma / GED required.
Position Qualifications/Requirements:
- Previous Experience: Experience in the healthcare field is highly preferred.
- Attention to detail with strong ability to multitask.
- Excellent interpersonal skills.
- Strong communication skills with a wide variety of personalities.
Core Capabilities:
- Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
- Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
- Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation) are an active listener, and effectively provides balanced feedback.
- Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician and community relations.
- Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision.
- Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
- Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.
- Certifications/Licenses: Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
- Travel 26-50%
- Remote No
- Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.
SCREENINGS – Background, drug, and nicotine screens:
- Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve.
- All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.
- Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption.
- In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing.
- Medical Marijuana cards are not recognized.
We need to output HTML fragment only.
We'll create sections:
About the role
with paragraphs from WHY JOIN FCS and A LITTLE BIT ABOUT FCS? Might be too much but okay.
Better: About the role: combine WHY JOIN FCS (culture, impact) and A LITTLE BIT ABOUT FCS (company overview). Could be two elements.
Responsibilities: from Job Description Summary.
Requirements: could include Education, Position Qualifications/Requirements, Core Capabilities, Computer Skills, Certifications/Licenses, Travel, Remote, Screenings.
But we might split into Requirements and Skills? However allowed headings include Skills. Could put computer skills under Skills. But we can also put under Requirements.
Given we want few substantive sections, we can have About the role, Responsibilities, Requirements, Benefits, Schedule.
Let's map:
About the role: WHY JOIN FCS + A LITTLE BIT ABOUT FCS.
Responsibilities: Job Description Summary.
Requirements: Education, Position Qualifications/Requirements (including Experience, Attention to detail, Interpersonal, Communication), Core Capabilities (maybe as subpoints), Computer Skills, Certifications/Licenses, Travel, Remote, Screenings (background/drug/vaccination).
Benefits: from WHY JOIN FCS: competitive salaries (but we skip Pay) and comprehensive benefits packages: tuition reimbursement, 401-K match, pet and legal insurance.
Schedule: Standard Core Workdays/Hours.
We must not include Pay section.
Now format.
We need to use
- for any list of duties/requirements/benefits.
Thus for Responsibilities we can list each duty as
- . For Requirements we can list each bullet.
But we also have prose paragraphs for some sections.
Let's craft.
About the role: two paragraphs.
First paragraph: WHY JOIN FCS content.
Second paragraph: A LITTLE BIT ABOUT FCS content.
Responsibilities:
- ... each duty.
List items:
- Will handle most clerical duties associated with a medical clinic.
- The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day.
- However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times.
- All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.
- Due to the different office layouts, the person doing the named station that day or week may not perform some of the listed job duties.
- Demonstrated strong copywriting and editing skills are essential.
- Requires attention to detail and the ability to consistently meet time-sensitive priorities.
- Must be highly organized with the ability to be flexible, according to changing priorities.
- Performs other duties and projects as assigned.
Requirements: we need to list items.
We can break into sub-lists? But we can just list each requirement as
- .
Items:
- High School Diploma / GED required.
- Previous experience in the healthcare field is highly preferred.
- Attention to detail with strong ability to multitask.
- Excellent interpersonal skills.
- Strong communication skills with a wide variety of personalities.
- Analysis & Critical Thinking: critical thinking skills including solid problem solving
for prose. Let's extract substantive content: WHY JOIN FCS: - At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. - In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. - Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance. A LITTLE BIT ABOUT FCS: - Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. - Over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. - Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. - Recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. - Patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. - In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. - Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. - Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. - Come join us today! Job Description Summary: - Will handle most clerical duties associated with a medical clinic. - The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. - However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times. - All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations. - Due to the different office layouts, the person doing the named station that day or week may not perform some of the listed job duties. - Demonstrated strong copywriting and editing skills are essential. - Requires attention to detail and the ability to consistently meet time-sensitive priorities. - Must be highly organized with the ability to be flexible, according to changing priorities. - Performs other duties and projects as assigned. Education: - High School Diploma / GED required. Position Qualifications/Requirements: - Previous Experience: Experience in the healthcare field is highly preferred. - Attention to detail with strong ability to multitask. - Excellent interpersonal skills. - Strong communication skills with a wide variety of personalities. Core Capabilities: - Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. - Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. - Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation) are an active listener, and effectively provides balanced feedback. - Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician and community relations. - Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. - Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. - Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required. - Certifications/Licenses: Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. - Travel 26-50% - Remote No - Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM. SCREENINGS – Background, drug, and nicotine screens: - Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. - All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. - Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. - In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. - Medical Marijuana cards are not recognized. We need to output HTML fragment only. We'll create sections:
About the role
with paragraphs from WHY JOIN FCS and A LITTLE BIT ABOUT FCS? Might be too much but okay. Better: About the role: combine WHY JOIN FCS (culture, impact) and A LITTLE BIT ABOUT FCS (company overview). Could be twoelements. Responsibilities: from Job Description Summary. Requirements: could include Education, Position Qualifications/Requirements, Core Capabilities, Computer Skills, Certifications/Licenses, Travel, Remote, Screenings. But we might split into Requirements and Skills? However allowed headings include Skills. Could put computer skills under Skills. But we can also put under Requirements. Given we want few substantive sections, we can have About the role, Responsibilities, Requirements, Benefits, Schedule. Let's map: About the role: WHY JOIN FCS + A LITTLE BIT ABOUT FCS. Responsibilities: Job Description Summary. Requirements: Education, Position Qualifications/Requirements (including Experience, Attention to detail, Interpersonal, Communication), Core Capabilities (maybe as subpoints), Computer Skills, Certifications/Licenses, Travel, Remote, Screenings (background/drug/vaccination). Benefits: from WHY JOIN FCS: competitive salaries (but we skip Pay) and comprehensive benefits packages: tuition reimbursement, 401-K match, pet and legal insurance. Schedule: Standard Core Workdays/Hours. We must not include Pay section. Now format. We need to use
- for any list of duties/requirements/benefits. Thus for Responsibilities we can list each duty as
- . For Requirements we can list each bullet.
But we also have prose paragraphs for some sections.
Let's craft.
About the role: two paragraphs.
First paragraph: WHY JOIN FCS content.
Second paragraph: A LITTLE BIT ABOUT FCS content.
Responsibilities:
- ... each duty. List items: - Will handle most clerical duties associated with a medical clinic. - The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. - However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times. - All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations. - Due to the different office layouts, the person doing the named station that day or week may not perform some of the listed job duties. - Demonstrated strong copywriting and editing skills are essential. - Requires attention to detail and the ability to consistently meet time-sensitive priorities. - Must be highly organized with the ability to be flexible, according to changing priorities. - Performs other duties and projects as assigned. Requirements: we need to list items. We can break into sub-lists? But we can just list each requirement as
- . Items: - High School Diploma / GED required. - Previous experience in the healthcare field is highly preferred. - Attention to detail with strong ability to multitask. - Excellent interpersonal skills. - Strong communication skills with a wide variety of personalities. - Analysis & Critical Thinking: critical thinking skills including solid problem solving