Patient Services Specialist 2 UW Medicine Headache Clinic Roosevelt

About the role

The Patient Services Specialist 2 position is located at UW Medicine Roosevelt - Headache Clinic, conveniently near public transportation. This full-time, 100% FTE (40 hours per week) Day Shift position offers the opportunity to make a difference for patients and employees while providing career growth.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements

• A high school diploma or equivalent
• One year of healthcare, administrative, or customer service experience
• Or an equivalent combination of education/experience

About UW Medicine

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. Our mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals. We value collaboration, integrity, and compassion, and we strive to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored.

About UW Medical Center - Montlake

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus, offering many amenities for our staff and convenient public transit options including the Sound Transit's light rail station across the street.

Compensation, Benefits & Position Details

Pay Range: Minimum $21.82 hourly, Maximum $29.41 hourly. For more information about benefits, visit here.

Shift: First Shift (United States of America)

Temporary or Regular: Regular

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU Local 925

Nonsupervisory